Windows 10: Need a help with the blue screen on Win 10

Discus and support Need a help with the blue screen on Win 10 in Windows 10 BSOD Crashes and Debugging to solve the problem; Dear team, I have been facing a blue screen a lot lately. I do not know what is the reason. I have followed the instructions described here... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Muzaffar.mz, Mar 19, 2020.

  1. Need a help with the blue screen on Win 10


    Dear team,


    I have been facing a blue screen a lot lately. I do not know what is the reason. I have followed the instructions described here https://answers.microsoft.com/en-us/windows/forum/windows_10-update/bsod-finding-and-fixing-them/1939df35-283f-4830-a4dd-e95ee5d8669d and sending you a link to my updated DMP files and System info.

    DMP -->> https://drive.google.com/open?id=143NtYTPqPNowh4NPwCdn5FU4_JUSjpSY

    System Info -->> https://drive.google.com/open?id=1ajrYxbsScn8BmiDX7vOrkK-F2QSN7dMS


    Further I am listing below the specifications of my laptop:

    Operating System - Windows 10 Home 64-bit
    CPU - Intel Core i7 6700HQ @ 2.60GHz 41 °C Skylake 14nm Technology
    RAM - 8.00GB Single-Channel Unknown @ 1063MHz 15-15-15-36
    Motherboard - LENOVO Allsparks 5A U3E1
    Graphics - Generic PnP Monitor 1920x1080@60Hz Intel HD Graphics 530 Lenovo
    2047MB NVIDIA GeForce GTX 960M Lenovo - 39 °C ForceWare version: 436.48 SLI Disabled
    Storage - 119GB SAMSUNG MZNLN128HCGR-000L2 SATA SSD 41 °C / 931GB Western Digital WDC WD10SPCX-24HWST1 SATA 33 °C

    Looking forward for your help since the blue screen is getting really annoying


    Kind regards,

    :)
     
    Muzaffar.mz, Mar 19, 2020
    #1

  2. blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Mar 19, 2020
    #2
  3. Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Mar 19, 2020
    #3
  4. Remon Ont Win User

    Need a help with the blue screen on Win 10

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Mar 19, 2020
    #4
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Need a help with the blue screen on Win 10

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