Windows 10: Need help activating Windows 10 Pro since hardware change

Discus and support Need help activating Windows 10 Pro since hardware change in Windows 10 Updates and Activation to solve the problem; I recently had to change my motherboard due to it getting short circuited/fried seemingly out of nowhere leaving me without being able to prepare for a... Discussion in 'Windows 10 Updates and Activation' started by Alexboi420, Jul 21, 2019.

  1. Need help activating Windows 10 Pro since hardware change


    I recently had to change my motherboard due to it getting short circuited/fried seemingly out of nowhere leaving me without being able to prepare for a hardware change. Now that i have my PC up and running it is now telling me I need to Activate Windows even though I have been using Windows 10 since almost launch. I tried the troubleshooter and it wouldn't even give me an error code or anything just straight away tells me to go to the store or contact Microsoft. Help would be much appreciated, thanks.


    I also had to change my PSU too since it caused a chain reaction frying both the motherboard and the PSU.

    :)
     
    Alexboi420, Jul 21, 2019
    #1
  2. Kolby65 Win User

    Activating Windows 10 Pro After a Hardware Upgrade!

    I followed all the steps to linking my Windows 10 Pro to my Microsoft account so that I could upgrade my hardware, reinstall Windows 10 Pro, and activate it, but it's not working. I'm signed into my Microsoft account. I tried the activation troubleshooter,
    selecing that I recently changed hardware, etc. Nothing is working. I can see my old computer under my Microsoft account, as well as my new one (with better hardware). I changed the motherboard, ram, and CPU. Any suggestions would be wonderful.
     
    Kolby65, Jul 21, 2019
    #2
  3. Nikhar_K Win User
    Unable to activate Windows after hardware change

    Hi,

    Thank you for writing to Microsoft Community Forums.

    Usually the error code 0xC004F213 comes when there is a hardware change done on the computer (like Motherboard or Hard drive). The Windows license is associated with the device hardware. If there is any significant hardware changes, such as replacing
    motherboard or hard drive, Windows won’t be able to recognize the license.

    I suggest you to try the troubleshooting steps from the article
    Reactivating Windows 10 after a hardware change
    and see if Windows gets activated.

    If you are using an OEM computer that came with Windows 7, and the motherboard has not been changed, then you can follow the steps to retrieve the product key that came with your OEM computer. To retrieve the product key follow the steps mentioned
    below:

    1. Type Command prompt in the search bar, that is on the taskbar.
    2. Right click on Command prompt icon and select Run as administrator.
    3. Type the command and press on Enter: wmic path SoftwareLicensingService get OA3xOriginalProductKey
    4. You will find the product key.

    Hope it helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jul 21, 2019
    #3
  4. JT1969C10 Win User

    Need help activating Windows 10 Pro since hardware change

    Activating WIndows 10 after hardware change.

    Before replacing my hardware on my main computer, I logged into my Microsoft Windows account. Once logged in, I saw that the name of the PC that I was upgrading was in my list of PCs that were activated for Windows 10 Pro. So after reviewing how to reactivate
    after a HW changed, I went ahead and upgraded the motherboard, CPU and memory in that PC.

    Now, when it is time to reactivate, the PC in question is still listed in the hardware list on my MS account but it will not allow me to activate Windows. I followed the instructions online and ran the troubleshooting tool. It then gave me the following
    response:

    Unable to activate Windows

    We can’t find any devices linked to your Microsoft account that can be used for reactivating the device you’re using right now. Make sure you’re signed in with the same Microsoft account you linked to the
    Windows 10 digital license on this device or try again later.

    See other devices linked to your Microsoft account

    So why would it not find the license that was for this PC when it had the old hardware installed? My assumption, albeit may wrong, was that the PC was activated because it was in the list. It was also activated as a Windows 10 Pro edition.

    Anyone have any suggestions on this type of issue?
     
    JT1969C10, Jul 21, 2019
    #4
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Need help activating Windows 10 Pro since hardware change

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