Windows 10: Need help: Cannot sign into Microsoft account on laptop

Discus and support Need help: Cannot sign into Microsoft account on laptop in Microsoft Windows 10 Store to solve the problem; I've been trying to buy Forza Horizon 4 from the Microsoft store, and it either says there's something wrong on their end, or gives the error message... Discussion in 'Microsoft Windows 10 Store' started by EricStuckey, Nov 23, 2018.

  1. Need help: Cannot sign into Microsoft account on laptop


    I've been trying to buy Forza Horizon 4 from the Microsoft store, and it either says there's something wrong on their end, or gives the error message 0x800704cf. I've tried many different things off the internet but nothing's helped. When I do a Network troubleshoot, I get this error message "The remote computer isn’t responding to connections on port 80, possibly due to firewall or security policy settings, or because it might be temporarily unavailable. Windows couldn’t find any problems with the firewall on your computer." After this, I created rules for port 80 on my laptop, and on my router which didn't do anything. I've also used two different Wifi networks 30 minutes away from each other so I could rule that out.

    Note that I was signed into my Microsoft account when all this first happened and then I saw a suggestion to switch to a local account, and now I can't log back into my Microsoft account on my laptop, or log into it still on the Microsoft Store.

    I checked on my brother's computer, and he can log in and purchase anything from the store with no issues.

    I'm really tired of this and it's been a few hours of headache trying to get it to work, so please let me know if you know how to fix it.

    :)
     
    EricStuckey, Nov 23, 2018
    #1

  2. sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, Nov 23, 2018
    #2
  3. Teokute Win User
    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. Need help: Cannot sign into Microsoft account on laptop :(

    Any suggestion?
     
    Teokute, Nov 23, 2018
    #3
  4. Need help: Cannot sign into Microsoft account on laptop

    signing into microsoft account

    Hi,

    Thank you for getting back to us. We apologize for the delay in response.

    I suggest you to follow the steps provided below and check if it helps.

    • Navigate to Start>Settings>Accounts.
    • In the left pane, click on sign-in options.
    • In the right pane select Never from the drop down list for the option
      Require sign-in.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Nov 23, 2018
    #4
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Need help: Cannot sign into Microsoft account on laptop

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