Windows 10: [Need Help] Constant Bluescreen, tried everything, desperate for help

Discus and support [Need Help] Constant Bluescreen, tried everything, desperate for help in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I have an issue with my PC that it continuously keep having bluescreens over the past week. Prior to this, I did have bluescreen issues but I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Jun_1, Oct 16, 2019.

  1. Jun_1 Win User

    [Need Help] Constant Bluescreen, tried everything, desperate for help


    Hello,

    I have an issue with my PC that it continuously keep having bluescreens over the past week. Prior to this, I did have bluescreen issues but I managed to fix it after reparing some corrupt files in my system and was clean for 2 weeks. And now, I am getting the issue again. It happened after last week right after the update. I've tried absolutely everything. This is literally my last resort before sending my pc to actual professionals to check in person for me.

    Firstly, here are some of my PC specs.

    cpu: Ryzen 2700x

    mobo: Asus x470-f

    ram: Veangance 3200mhz 2x16gb


    I use this PC mainly for games, where I grind heavily over multiple clients. At point, I would have around 15~20 clients usually taking up around 60% of the CPU and ram capacity. The bluescreens generally happen during these times and are; unexpected store exception, faulty hardware corrupted page, and memory management. I tried reducing clients, and decreased to around 30~40% usgae. Still the same problem. I've tried everything from completely wiping my PC, rollbacking updates, reinstaling everything, running memory diagnostic tests, scanning files for corruption, updating all my drivers. All of which have not solved my problem. I've then proceeded to memtest my rams, 1 by 1, over the suggested 8 times, and still find no errors. I've gotten these hardware brand-new little over half a year ago, so I highly doubt it might be a hardware problem. But then again, I could be wrong. I am really desperate if anyone could provide me insight on what to do in my situation because I am absolutely stuck on this problem, I've tried my best over the past week and I am just borken at this point. I have included the minidumps in this post, if anyone could give me some insight, I would greatly appreciate your help.
    Thanks for taking your time reading up until this point.

    --------------------------------------------------------------------------------minidump details beyond this point

    UNEXPECTED_STORE_EXCEPTION (154)

    The store component caught an unexpected exception.

    Arguments:

    Arg1: ffffce0d280f0000, Pointer to the store context or data manager

    Arg2: ffffb90dbfbda650, Exception information

    Arg3: 0000000000000001, Reserved

    Arg4: 0000000000000000, Reserved



    Debugging Details:

    ------------------



    *** WARNING: Unable to verify timestamp for win32k.sys



    KEY_VALUES_STRING: 1



    Key : AV.Fault

    Value: Read





    PROCESSES_ANALYSIS: 1



    SERVICE_ANALYSIS: 1



    STACKHASH_ANALYSIS: 1



    TIMELINE_ANALYSIS: 1





    DUMP_CLASS: 1



    DUMP_QUALIFIER: 400



    BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202



    DUMP_TYPE: 2



    BUGCHECK_P1: ffffce0d280f0000



    BUGCHECK_P2: ffffb90dbfbda650



    BUGCHECK_P3: 1



    BUGCHECK_P4: 0



    EXCEPTION_RECORD: ffffb90dbfbdb5f8 -- (.exr 0xffffb90dbfbdb5f8)

    ExceptionAddress: fffff8064e3525e0 (nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+0x0000000000000070)

    ExceptionCode: c0000005 (Access violation)

    ExceptionFlags: 00000000

    NumberParameters: 2

    Parameter[0]: 0000000000000000

    Parameter[1]: 0000000002b032f0

    Attempt to read from address 0000000002b032f0



    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.



    FAULTING_IP:

    nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+70

    fffff806`4e3525e0 480304d1 add rax,qword ptr [rcx+rdx*8]



    FOLLOWUP_IP:

    nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+70

    fffff806`4e3525e0 480304d1 add rax,qword ptr [rcx+rdx*8]



    EXCEPTION_PARAMETER1: 0000000000000000



    EXCEPTION_PARAMETER2: 0000000002b032f0



    CONTEXT: ffffb90dbfbdae40 -- (.cxr 0xffffb90dbfbdae40)

    rax=0000000000000414 rbx=000000000000000c rcx=0000000000000000

    rdx=000000000056065e rsi=00000000000004e0 rdi=0000000000000018

    rip=fffff8064e3525e0 rsp=ffffb90dbfbdb838 rbp=ffffce0d280f00d0

    r8=00000000000023b7 r9=00000000006b032f r10=0000000000000016

    r11=000000000000000d r12=0000000000476e68 r13=0000000000001000

    r14=00000000d6065e57 r15=0000000000476e68

    iopl=0 nv up ei pl nz ac pe nc

    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050212

    nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+0x70:

    fffff806`4e3525e0 480304d1 add rax,qword ptr [rcx+rdx*8] ds:002b:00000000`02b032f0=????????????????

    Resetting default scope



    CPU_COUNT: 10



    CPU_MHZ: e6d



    CPU_VENDOR: AuthenticAMD



    CPU_FAMILY: 17



    CPU_MODEL: 8



    CPU_STEPPING: 2



    CUSTOMER_CRASH_COUNT: 1



    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



    PROCESS_NAME: MemCompression



    CURRENT_IRQL: 0



    BUGCHECK_STR: 0x154_c0000005



    READ_ADDRESS: fffff8064e7733b8: Unable to get MiVisibleState

    Unable to get NonPagedPoolStart

    Unable to get NonPagedPoolEnd

    Unable to get PagedPoolStart

    Unable to get PagedPoolEnd

    0000000002b032f0



    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.



    EXCEPTION_CODE_STR: c0000005



    ANALYSIS_SESSION_HOST: DESKTOP-IDQ35S5



    ANALYSIS_SESSION_TIME: 10-16-2019 23:11:38.0243



    ANALYSIS_VERSION: 10.0.18362.1 x86fre



    LAST_CONTROL_TRANSFER: from fffff8064e34f721 to fffff8064e3525e0



    STACK_TEXT:

    ffffb90d`bfbdb838 fffff806`4e34f721 : 00000000`00000237 ffffce0d`280f00d0 00000000`0000011b 00000000`ffffffff : nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+0x70

    ffffb90d`bfbdb850 fffff806`4e34f607 : 00000000`00000000 ffffce0d`00476e68 00000000`00000001 fffff806`d6065e57 : nt!B_TREE<unsigned long,ST_STORE<SM_TRAITS>::_ST_HASH_ENTRY,4096,NP_CONTEXT,ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR>::BTreeNodeFindKey+0x51

    ffffb90d`bfbdb890 fffff806`4e34f126 : 00000000`00000003 ffffce0d`280f00e8 ffffce0d`280f0050 ffffce0d`3576a4f8 : nt!B_TREE<unsigned long,ST_STORE<SM_TRAITS>::_ST_HASH_ENTRY,4096,NP_CONTEXT,ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR>::BTreeSearchKey+0x6f

    ffffb90d`bfbdb8e0 fffff806`4e34eecb : 00000000`00476e68 ffffb90d`bfbdba90 ffffce0d`00476e68 00476e68`20c45ef6 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageInsert+0x1a2

    ffffb90d`bfbdb980 fffff806`4e34eaf6 : ffffce0d`2ee75000 00000000`00000000 00000000`00000001 00000000`00000001 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageAdd+0x34b

    ffffb90d`bfbdba70 fffff806`4e34e854 : 00000000`00000000 00000000`00000921 00000000`00000093 ffffce0d`2ee75000 : nt!ST_STORE<SM_TRAITS>::StDmPageAdd+0x8e

    ffffb90d`bfbdbad0 fffff806`4e33afee : ffffce0d`280f0000 ffffb90d`bfbdbb98 00000000`00000001 ffffce0d`280fc080 : nt!ST_STORE<SM_TRAITS>::StWorkItemProcess+0x68

    ffffb90d`bfbdbb20 fffff806`4e33aeb1 : 00000000`00000000 fffff806`00000000 ffffce0d`00000000 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStWorker+0x12e

    ffffb90d`bfbdbbe0 fffff806`4e32a725 : ffffce0d`280f0000 fffff806`4e33aea0 ffffb90d`bfb5d278 00000067`b4bbbdff : nt!SMKM_STORE<SM_TRAITS>::SmStWorkerThread+0x11

    ffffb90d`bfbdbc10 fffff806`4e3c886a : fffff806`4a2f6180 ffffce0d`280fc080 fffff806`4e32a6d0 00000000`00000000 : nt!PspSystemThreadStartup+0x55

    ffffb90d`bfbdbc60 00000000`00000000 : ffffb90d`bfbdc000 ffffb90d`bfbd6000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a





    THREAD_SHA1_HASH_MOD_FUNC: 79fd5b565b0eb2138c2ac50a9768472826094706



    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 6cca2b41bcffe98a86025ed9b751da093c98bd59



    THREAD_SHA1_HASH_MOD: b28610981796779b4ac02f58898fde25728a775c



    FAULT_INSTR_CODE: d1040348



    SYMBOL_STACK_INDEX: 0



    SYMBOL_NAME: nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+70



    FOLLOWUP_NAME: MachineOwner



    MODULE_NAME: nt



    IMAGE_NAME: ntkrnlmp.exe



    DEBUG_FLR_IMAGE_TIMESTAMP: 0



    IMAGE_VERSION: 10.0.18362.418



    STACK_COMMAND: .cxr 0xffffb90dbfbdae40 ; kb



    BUCKET_ID_FUNC_OFFSET: 70



    FAILURE_BUCKET_ID: 0x154_c0000005_nt!ST_STORE_SM_TRAITS_::ST_HASH_ENTRY_COMPARATOR::Compare



    BUCKET_ID: 0x154_c0000005_nt!ST_STORE_SM_TRAITS_::ST_HASH_ENTRY_COMPARATOR::Compare



    PRIMARY_PROBLEM_CLASS: 0x154_c0000005_nt!ST_STORE_SM_TRAITS_::ST_HASH_ENTRY_COMPARATOR::Compare



    TARGET_TIME: 2019-10-16T11:42:30.000Z



    OSBUILD: 18362



    OSSERVICEPACK: 418



    SERVICEPACK_NUMBER: 0



    OS_REVISION: 0



    SUITE_MASK: 784



    PRODUCT_TYPE: 1



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal



    OS_LOCALE:



    USER_LCID: 0



    OSBUILD_TIMESTAMP: unknown_date



    BUILDDATESTAMP_STR: 190318-1202



    BUILDLAB_STR: 19h1_release



    BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202



    ANALYSIS_SESSION_ELAPSED_TIME: 4ac8



    ANALYSIS_SOURCE: KM



    FAILURE_ID_HASH_STRING: km:0x154_c0000005_nt!st_store_sm_traits_::st_hash_entry_comparator::compare



    FAILURE_ID_HASH: {426d4c7c-c7dd-ba6b-033e-e49b31abf05a}



    Followup: MachineOwner

    ---------



    --------------------------------------------------------------------------------

    MEMORY_MANAGEMENT (1a)

    # Any other values for parameter 1 must be individually examined.

    Arguments:

    Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2

    contains the address of the PFN for the corrupted page table page.

    On a 32 bit OS, parameter 2 contains a pointer to the number of used

    PTEs, and parameter 3 contains the number of used PTEs.

    Arg2: ffffac80018ea660

    Arg3: 0000000000000185

    Arg4: 000000000000018d



    Debugging Details:

    ------------------





    KEY_VALUES_STRING: 1





    PROCESSES_ANALYSIS: 1



    SERVICE_ANALYSIS: 1



    STACKHASH_ANALYSIS: 1



    TIMELINE_ANALYSIS: 1





    DUMP_CLASS: 1



    DUMP_QUALIFIER: 400



    BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202



    DUMP_TYPE: 2



    BUGCHECK_P1: 41790



    BUGCHECK_P2: ffffac80018ea660



    BUGCHECK_P3: 185



    BUGCHECK_P4: 18d



    BUGCHECK_STR: 0x1a_41790



    CPU_COUNT: 10



    CPU_MHZ: e6d



    CPU_VENDOR: AuthenticAMD



    CPU_FAMILY: 17



    CPU_MODEL: 8



    CPU_STEPPING: 2



    CUSTOMER_CRASH_COUNT: 1



    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



    PROCESS_NAME: MapleStory.exe



    CURRENT_IRQL: 2



    ANALYSIS_SESSION_HOST: DESKTOP-IDQ35S5



    ANALYSIS_SESSION_TIME: 10-16-2019 23:09:27.0437



    ANALYSIS_VERSION: 10.0.18362.1 x86fre



    LAST_CONTROL_TRANSFER: from fffff8023d1e9548 to fffff8023d1c1220



    STACK_TEXT:

    ffffda83`b6496d48 fffff802`3d1e9548 : 00000000`0000001a 00000000`00041790 ffffac80`018ea660 00000000`00000185 : nt!KeBugCheckEx

    ffffda83`b6496d50 fffff802`3d0b15c7 : 00000000`00000003 ffffda83`b64974a0 ffffda83`b64974a0 ffffda83`b64973f0 : nt!MiDeletePteRun+0x1d32e8

    ffffda83`b6496f70 fffff802`3d0ad0e2 : ffff8104`ac125580 fffff680`001d9c70 00000000`00000000 00000000`00000000 : nt!MiDeleteVaTail+0x77

    ffffda83`b6496fa0 fffff802`3d0ad271 : ffffda83`b64973f0 fffff6fb`40000ec8 00000000`00000000 0a000000`84e22867 : nt!MiWalkPageTablesRecursively+0x512

    ffffda83`b6497060 fffff802`3d0ad271 : ffffda83`b64973f0 fffff6fb`7da00000 00000000`00000000 0a000001`e579b867 : nt!MiWalkPageTablesRecursively+0x6a1

    ffffda83`b6497120 fffff802`3d0ad271 : ffffda83`b64973f0 fffff6fb`7dbed000 fffff6fb`00000000 0a000001`e579a867 : nt!MiWalkPageTablesRecursively+0x6a1

    ffffda83`b64971e0 fffff802`3d0ac9fc : ffffda83`b64973f0 00000000`00000000 00000000`00000000 00000000`00000001 : nt!MiWalkPageTablesRecursively+0x6a1

    ffffda83`b64972a0 fffff802`3d0aae68 : ffffda83`b64973f0 ffffac80`00000002 00000000`00000001 00000000`00000000 : nt!MiWalkPageTables+0x36c

    ffffda83`b64973a0 fffff802`3d0b8fc0 : ffffffff`ffffffff ffff8104`ac1253f8 3e7b2c97`00000001 00000000`00000000 : nt!MiDeletePagablePteRange+0x268

    ffffda83`b6497740 fffff802`3d05919a : 00000000`0003b38d ffff8104`abe94080 00000000`00000000 fffff802`3d0b3f9a : nt!MiDeleteVad+0x860

    ffffda83`b6497900 fffff802`3d65b310 : 00000000`00000000 00000000`00000000 ffffda83`b6497a60 ffffffff`ffffffff : nt!MiFreeVadRange+0x9e

    ffffda83`b6497960 fffff802`3d65af4b : ffffda83`00000002 ffffda83`b6497a00 00000000`00000000 ffffc585`62156b40 : nt!MmFreeVirtualMemory+0x390

    ffffda83`b6497aa0 fffff802`3d1d2b18 : ffff8104`abe94080 00000000`00000000 ffffda83`b6497b18 ffffffff`ff676980 : nt!NtFreeVirtualMemory+0x8b

    ffffda83`b6497b00 00007ffc`b48bc484 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28

    00000000`0009e558 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`b48bc484





    THREAD_SHA1_HASH_MOD_FUNC: ae96f317ca5c80fc782dc8dfe0b700681be3f611



    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: b404e4e72d914d98c0b150f7dcbb0365a8fcedc4



    THREAD_SHA1_HASH_MOD: 7f608ac2fbce9034a3386b1d51652e4911d30234



    FOLLOWUP_IP:

    nt!MiDeletePteRun+1d32e8

    fffff802`3d1e9548 cc int 3



    FAULT_INSTR_CODE: 4d8d48cc



    SYMBOL_STACK_INDEX: 1



    SYMBOL_NAME: nt!MiDeletePteRun+1d32e8



    FOLLOWUP_NAME: MachineOwner



    MODULE_NAME: nt



    DEBUG_FLR_IMAGE_TIMESTAMP: 0



    IMAGE_VERSION: 10.0.18362.418



    STACK_COMMAND: .thread ; .cxr ; kb



    IMAGE_NAME: memory_corruption



    BUCKET_ID_FUNC_OFFSET: 1d32e8



    FAILURE_BUCKET_ID: 0x1a_41790_nt!MiDeletePteRun



    BUCKET_ID: 0x1a_41790_nt!MiDeletePteRun



    PRIMARY_PROBLEM_CLASS: 0x1a_41790_nt!MiDeletePteRun



    TARGET_TIME: 2019-10-16T01:18:55.000Z



    OSBUILD: 18362



    OSSERVICEPACK: 418



    SERVICEPACK_NUMBER: 0



    OS_REVISION: 0



    SUITE_MASK: 784



    PRODUCT_TYPE: 1



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal



    OS_LOCALE:



    USER_LCID: 0



    OSBUILD_TIMESTAMP: unknown_date



    BUILDDATESTAMP_STR: 190318-1202



    BUILDLAB_STR: 19h1_release



    BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202



    ANALYSIS_SESSION_ELAPSED_TIME: 603e



    ANALYSIS_SOURCE: KM



    FAILURE_ID_HASH_STRING: km:0x1a_41790_nt!mideletepterun



    FAILURE_ID_HASH: {27ce5d5a-97b1-faf0-183f-c86809269d56}



    Followup: MachineOwner

    :)
     
    Jun_1, Oct 16, 2019
    #1

  2. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Oct 16, 2019
    #2
  3. MegaMan Win User
    Constant Bluescreens/Crashes

    New Build and having constant bluescreens / crashing

    Playing tf2 crash, run prime 95 within 60 seconds crash.

     
    MegaMan, Oct 16, 2019
    #3
  4. [Need Help] Constant Bluescreen, tried everything, desperate for help

    Constant bluescreens - still not fixed

    I don't think you understood my issue - my bluescreens are random, so I can't do a clean boot and provoke a bluescreen. I am not sure what the steps you suggested have anything to do with my problem and it is not clear how it will help. The PC does boot
    up normally, it just crashes randomly during the day.

    I am pretty sure the issue is related to a driver that could be incompatible with Win 10. Please check the older threads to further understand the issue.

    Thank you.
     
    Sofia C. Rocha, Oct 16, 2019
    #4
Thema:

[Need Help] Constant Bluescreen, tried everything, desperate for help

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