Windows 10: Need help diagnosing random BSODS

Discus and support Need help diagnosing random BSODS in Windows 10 BSOD Crashes and Debugging to solve the problem; For a while now approx 6 months I have been getting many different kinds of blue screens. Most commonly I get BSODS with the error code... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jzyvoloski, Jun 2, 2021.

  1. Need help diagnosing random BSODS


    For a while now approx 6 months I have been getting many different kinds of blue screens. Most commonly I get BSODS with the error code system_service_exeption or irql_not_less_or_equal. These errors used to only occur when I played games and it wasn't frequently. Now, these errors occur multiple times a day regardless of what I do. I've tried many solutions posted online and so far nothing has helped. I've gotten to the point where I'm considering buying new hardware but before that I'm trying to completely rule out faulty drivers first. I have completely reset my PC to rule out apps causin

    :)
     
    jzyvoloski, Jun 2, 2021
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Jun 2, 2021
    #3
  4. ARC
    Arc Win User

    Need help diagnosing random BSODS

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
Thema:

Need help diagnosing random BSODS

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