Windows 10: Need Help Fixing Random Black Screen Error on Windows 10

Discus and support Need Help Fixing Random Black Screen Error on Windows 10 in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been having this black screen error for a few months now and I have not been able to pin point the reason or the cause for this issue. Both my... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by PCGamer23, Oct 19, 2020.

  1. PCGamer23 Win User

    Need Help Fixing Random Black Screen Error on Windows 10


    I have been having this black screen error for a few months now and I have not been able to pin point the reason or the cause for this issue. Both my monitors would suddenly go black regardless if I was playing video games or just browsing the internet. A message would pop up on both my monitors saying No Input Device was detected. PC is still running when this happens but my keyboard and mouse would not work. If I am playing music, I can still hear the music play for a few minutes then it shuts off. I have tried using the Win+Crtl+Alt+B to reset display drivers but it does not work. My graphics card drivers are up to date. Any Assistance would be greatly appreciated.


    PC Specs:

    Windows 10 Pro 64 bit

    Motherboard: Rampage IV Black Edition

    CPU: LGA 2011 Core i7 4930k

    RAM: GSkill 16GB DDR3

    GPU: EVGA GTX 1060

    PSU: Corsair AX860i

    SSD: Samsung 840 Pro

    :)
     
    PCGamer23, Oct 19, 2020
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Oct 19, 2020
    #2
  3. Peer_Sam Win User
    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Oct 19, 2020
    #3
  4. Rose Cal Win User

    Need Help Fixing Random Black Screen Error on Windows 10

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Oct 19, 2020
    #4
Thema:

Need Help Fixing Random Black Screen Error on Windows 10

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