Windows 10: Need help folks with a BSOD

Well I found it thanks.

Here is the zip I hope. I might have to wait for another BSOD.

JACKS-PC (12-15-2017 3 31 PM).zip

Happy Days are here again; it works

Jack

 

Also give this a try: log collector v2.zip

 

Glad you got it working *Smile

Now it turns out there is no crash mini-dump file saved but there is evidence that a memory.dmp file was created yesterday:

Code: Event[10014]: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 2017-12-14T18:34:37.092 Event ID: 1001 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: Jack Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80240cc7070, 0x0000000000000000, 0xffffffffffffffff). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 195beda4-7fb6-48f7-a850-433f2869160e.[/quote] Please upload this memory.dmp file (if you can find it) to OneDrive and provide a link to it so that we can examine it. It is also possible that you have something installed or a maintenance task that is deleting these crash dump files. I suspect it is CCleaner. You should change the settings in this program so that it does not delete memory dump files.

 

Sorry I don't use OneDrive or anything like it.

I did clean things out using Disk Cleanup and Ccleaner.

If and when I get a new BSOD I will post a new log.

Thanks folks for all your help!

Jack

 

Just got a new BSOD.

JACKS-PC (12-16-2017 2 30 PM).zip

Jack

 

Jack, the dump shows a problem with farflt.sys.
Code: ffff8081`847f6920 fffff809`feec1e50Unable to load image \SystemRoot\system32\DRIVERS\farflt.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for farflt.sys *** ERROR: Module load completed but symbols could not be loaded for farflt.sys farflt+0x11e50[/quote] Driver Description: Malwarebytes Anti-Ransomware Protection
Driver Update Site: Downloads: Free Cyber Security & Anti-Malware Software
Support: Customer Support & Help Center

I suggest uninstalling Malwarebytes for now and see what difference that makes. Use the tool provided by MBAM to do this:
mb_clean.exe

If that helps you can try downloading and installing the latest version and see how that goes.

 

Thank you Rich. I will work on it and let you know.

Jack

Update:

I remove Malwarebytes Premium and installed the free one. I will give it a try.

Reason is after removing the Premium the new one would not install.
It stated this computer is unable to install. But yet the free one would.

Doing some more research because I have a Premium with life time activation.

Jack

 

Did you use the tool from malwarebytes.com to remove it?

 

Yes I did use their tool.

I had trouble installing the Premium so I installed the Free Malwarebytes.
Then I upgraded the Free version to a full Premium version with my lifetime activation.
So far things have been okay.

Thank you for all your help.

Jack

 

Glad I could help. Hop eit's fixed. If not come back and we'll work on it some more.

 

I will leave the thread open for about another week. If things go okay, I will mark it solved.

Again Sir.

Thank you for your help

Jack

 

You're welcome, and Merry Christmas.

 

It appears that my BSOD problems are gone.

This is what seemed to solve the problem.
From post #22

Thanks to all.

Jack

 

Glad to hear it. Did you let the folks in the MBAM forum know?

 

I thought you had posted in their forum but reading back over this thread I see you did not, sorry. Ignore my post. Happy New Year.