Windows 10: Need help in connecting PS2 Keyboards on Windows 10

I have tried all the steps below and it still doesn't allow me to connect the PS2 keyboard

Can you please have Microsoft representative remote log into my laptop and fix the issue that I'm facing. Thank you

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Method 1.

Plug the device and run the hardware troubleshooter. Once this is done, restart the computer and check the status.

Follow these steps:

• Press the ‘Windows + W’ key on the keyboard.
• Type troubleshooting in the search box and then press enter.
• Click hardware and sound and run the Hardware and Devices Troubleshooter.
• Follow the On screen instructions. Once this is done, restart the computer and check the status.

Method 2.

You may update the PS2 mouse driver from Device Manager manually and check if this helps.

1. 
   Press Windows key + X and click on “Device Manager”.
   
   
2. 
   Expand “Mouse” or “Mice and other pointing devices”.
   
   
3. 
   Right click on the driver and select “Update Driver Software”. Once this is done, restart the computer and check if the issue persists.
   

Further, you may also look for optional updates in Windows Updates to see if there are any additional updates related to this device and install them as required.

Method 3.

If the driver update does not help then I would suggest you to completely uninstall the USB driver and reinstall it to check if this helps.

Follow these steps.

• 
  Press “Windows key + X” and click on “Device Manager”.
  
  
• 
  In the list of devices, you should see the “Mouse” or “Mice and other pointing devices”.
  
  
• 
  Right click on the device driver and then select "Uninstall".
  
  
• 
  In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
  
  
• 
  In the Action menu of Device manager, select “Scan for Hardware changes” option. This will force the computer to recognize any hardware changes. Once the driver is installed, close all windows and restart the computer.
  

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Method 4:

1. Open Regedit.
2. Navigate to: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > i8042prt
3. Set the default value for "Start" to 1.
4. Restart your machine

:)

 

PS2 connections stopped working

My PC is running on W10 and has been serviced using USB keyboard and mouse. Since then my PS2 connections are not working anymore. I have already tried some suggestions posted here but nothing works so far.... How can I fix this?

 

Do PS2 Keyboards work on Windows 10

According to Microsoft, Windows 10 does still accept PS/2 inputs. However there might be issues with drivers, this forum discussion explains the process for troubleshooting it.

Below is a direct quote from the Microsoft engineer in that thread detailing the various troubleshooting methods:

I don't have a PS/2 keyboard to test these for you.

 

PS2 Keyboard not registering either parenthesis key

I have a Z170 chipset motherboard with a keyboard PS2 connector. I have several IBM Model M PS2 keyboards that recently stopped registering both the left and right parenthesis keystrokes. All other special characters work. The parenthesis keys DO work
in the DOS window for Command Prompt. I do not know when this behavior started but it would have been recently.

I have tried all of the following with no success:

1. Turning on and off Filter Keys

2. Removing the PS2 keyboard, both HID Devices in the Device Manager and then scanning for new hardware

I am at a loss but it is a Windows 10 issue as can be seen by the issue is repeatable with multiple PS2 keyboards and is not an issue in the DOS Command Prompt box. Any suggestions would be appreciated.

Thanks,

Robert