Windows 10: need help logging on to windows/ the other user

hello i have been having some bad luck with my laptop after updating to windows 10, i have finshed updating it and now im on the log on screen and now every time i try to but my log in it does not work, does anyone know about if you do how do i fix. if you dont under stand i well put it in slowly

1. im on the log on screen

2. i try to log in

3. fails to log in "the user name or passowrd is incorrect. try again"

4. i know its right but is playing up on me plz email me if you know how to fix

Thank you. NOT YET FIXED

:)

 

Other users logged on??

Hi Tim,

Some settings may have to be changed in order to resolve the "other user still logged in" issue. Kindly refer to the helpful post of Mafubu by accessing the link provided below. The post has been very helpful to a lot of Community members who experienced
the same concern. Click the link to begin the troubleshooting procedure.

Users not signed out on shutdown or restart - Fall Creators Update


Let us know the result for us to help you further.

Regards.

 

Other users logged on??

My computer has 2 accounts, one for me and another for my wife. However, when I know I have been the only person to log on to this computer all day, when I go to shut the computer down, it says "someone else is logged in...." when I know that is not true.
What is going on? Starting to panic a little bit about the security of my computer. My anti-virus has not detected anything either. Help!!

 

Hi and Welcome to TenForums,

When someone can offer help they will post it here, you are best off removing your email address from your post.

Regards,
Jamie

 

After typing in your password, did you check if it was right. (Eye icon)

I just ask this, because I don't know from which country you are from. Maybe you have a different key layout.

 

its all right the password and user name its just not working

 

Do you use a local account or a Microsoft login account.

 

don't know but i tried both. i had windows 8.1 and that should be the same

 

and i did reset my laptop.

i have a microsoft account but that is not logging in

 

You can always check your login at www.live.com. If this works, you should be able to login with it on your Win10 system.

The only other thing I can think about, is maybe that you don't have a network/internet connection on that particular system. I never had this problem, so I don't know if you need to have an internet connection the first time you logon with your Microsoft account, but I assume it has to check your settings somewhere before it accepts you login in this way.

 

ok can you tell me this.

do i need internet to sign in

do i use my microsoft account. (Xbox one account or just the microsoft account)

 

I think you need to logon with your Microsoft account. (I don't have a Xbox account, so I can't be sure about this.)

If you have never logged on before on this particular system, you do need an Internet connection. Afterwards, it isn't a problem.

You could always use the utilman.exe trick to force your way into your system. (Google is your best friend here. *Smile)

 

Sorry, the utilman.exe trick doesn't work with a Microsoft login account. I'd never tried this until today.

I'm trying a few things on my test laptop at the moment. If I find a way around it, I'll let you know.

In the meantime, you can try this: When you cant sign in to your Microsoft account - Windows Help