Windows 10: Need help on driver verifier bsod

I had a bsod 0x1000007E and did the sfc /scannow and dism steps and ran chkdsk then memtest. Everything checks out so I tried running driver verifier and after logging in i got this bsod SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M 0x1000007E. Could I please request assistance in figuring out the minidump generated by the verifier? Uploaded the minidumps on one drive


https://1drv.ms/u/s!Ajrn4LowP60hct4QfC81_cSetGM?e=kXSFiw

:)

 

BSOD hidclass with driver verifier

Hi Doc_Samson,



Thank you for writing to Microsoft Community Forums.



I understand that you receive Blue Screen error with hidclass.sys. In order to get to the root cause of the issue, we will need the Dump files, so that we can analyze them and assist you accordingly. I have sent a private message to you, please share
the Dump files over the private message.



To access Private Message click on your Profile on the top right corner, then click on the ellipses, and select
View Private Messages.



However, the hidclass.sys is a driver file for Human Interface Devices, which are basically, keyboard/mouse or gaming controllers. I would suggest you to disconnect all the external devices and see if that helps.



I would suggest you to refer the steps mentioned below and see if that helps:



Method 1: Update drivers



I suggest you to update the drivers on the computer, to make sure that all the drivers are up to date including Keyboard, Mouse, USB and HID Drivers. In addition, you may also update the chipset drivers from the computer manufacturer’s websites. Kindly
refer the article
Update drivers in Windows 10.



Method 2: Check hard disk for errors



I would suggest you to run chkdsk utility to check any errors in the hard drive. Refer the steps mentioned below:

1. Type command prompt in the search bar on the
   Taskbar.
   
2. Right click on the command prompt icon and select
   Run as administrator.
   
3. Now, paste the following command and hit Enter: chkdsk/f C:
   
4. Select Yes and restart the computer.
   

Note: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost



Method 3: Windows Memory Diagnostic



You can also run Memory Diagnostic on the computer to check for any memory corruption errors. Follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type mdsched and click on
   OK.
   
3. Click on Restart now and check for problems.
   

You may want to refer the troubleshooting steps mentioned in the article

Troubleshoot blue screen errors.



You can also refer the suggestions provided by auggy replied on May 15, 2018 in the thread

BSOD Hidclass.sys.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Driver Verifier BSOD diagnosis opinions?

I used the link provided and selected the option that says the BSOD occurred while using my PC. The link suggests checking for updates and disconnecting hardware. My software is already up to date, and rather than disconnecting random hardware, I was under
the impression from that by uploading the dump files from the Driver Verifier program that from

this post, there might be some clues as to what specific driver is causing the crashes. Is that possible to determine?

 

Windows 10 BSOD's - Driver Verifier help

Hello,

There were no dumps having bugcheck C4 i.e. with Driver Verifier enabled. Were you able to note down the name of the driver written against What Failed on the BSOD screen?

There is no real help in the dump files-Driver Verifier can give us a clue that which driver is failing.

You can proceed with running the verifier again.