Windows 10: Need help resolving issue with SFC showing corrupt file

Discus and support Need help resolving issue with SFC showing corrupt file in Windows 10 Performance & Maintenance to solve the problem; I have recently updated Windows 10 through windows update and when I did this, my sound stopped working. After much researching I finally established... Discussion in 'Windows 10 Performance & Maintenance' started by nykiwi, Jan 13, 2021 at 8:17 PM.

  1. nykiwi Win User

    Need help resolving issue with SFC showing corrupt file


    I have recently updated Windows 10 through windows update and when I did this, my sound stopped working.
    After much researching I finally established through SFC /SCANNOW that I had a corrupt copy of audiodg.exe.

    I managed to resolve this by uninstalling that update (KB4598242).

    However, after reinstalling that update, I now have an issue where SFC reports a corrupt file ksproxy.ax

    To date this has not manifested in any observable issues - but I would like to get this resolved if possible.
    Note that DISM /Online /Cleanup-Image /CheckHealth shows no issues.

    Any help would be greatly appreciated.

    Relevant lines from CBS.log follows;

    2021-01-13 15:45:00, Info CSI 00000068 [SR] Beginning Verify and Repair transaction
    2021-01-13 15:45:00, Info CSI 00000069 Hashes for file member [l:10]'ksproxy.ax' do not match.
    Expected: {l:32 ml:33 b:8390bc797fe6efb21c1898713cd4db3e4301e837ffc1f1a8f5d8041c883e348e}.
    Actual: {l:32 b:bc10e09eb8648bc57edacdb655f677aba77e217af95ae3d93c9d9cf67499c7c4}.
    2021-01-13 15:45:00, Info CSI 0000006a [SR] Cannot repair member file [l:10]'ksproxy.ax' of Microsoft-Windows-DirectShow-KernelSupport, version 10.0.19041.746, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2021-01-13 15:45:00, Info CSI 0000006b Hashes for file member [l:10]'ksproxy.ax' do not match.
    Expected: {l:32 ml:33 b:8390bc797fe6efb21c1898713cd4db3e4301e837ffc1f1a8f5d8041c883e348e}.
    Actual: {l:32 b:bc10e09eb8648bc57edacdb655f677aba77e217af95ae3d93c9d9cf67499c7c4}.
    2021-01-13 15:45:00, Info CSI 0000006c [SR] Cannot repair member file [l:10]'ksproxy.ax' of Microsoft-Windows-DirectShow-KernelSupport, version 10.0.19041.746, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2021-01-13 15:45:00, Info CSI 0000006d [SR] This component was referenced by [l:117]'Microsoft-Windows-Client-Features-Package0214~31bf3856ad364e35~amd64~~10.0.19041.746.3a3f5d9a1e7ba91a7cc08e1f5d07f00a'
    2021-01-13 15:45:01, Info CSI 0000006e Hashes for file member [l:10]'ksproxy.ax' do not match.
    Expected: {l:32 ml:33 b:8390bc797fe6efb21c1898713cd4db3e4301e837ffc1f1a8f5d8041c883e348e}.
    Actual: {l:32 b:bc10e09eb8648bc57edacdb655f677aba77e217af95ae3d93c9d9cf67499c7c4}.
    2021-01-13 15:45:01, Info CSI 0000006f Hashes for file member [l:10]'ksproxy.ax' do not match.
    Expected: {l:32 ml:33 b:8390bc797fe6efb21c1898713cd4db3e4301e837ffc1f1a8f5d8041c883e348e}.
    Actual: {l:32 b:bc10e09eb8648bc57edacdb655f677aba77e217af95ae3d93c9d9cf67499c7c4}.
    2021-01-13 15:45:01, Info CSI 00000070 [SR] Could not reproject corrupted file \??\C:\Windows\System32\\ksproxy.ax; source file in store is also corrupted
    2021-01-13 15:45:01, Info CSI 00000071 [SR] Verify complete

    :)
     

  2. Corrupted file RAR

    If the archive has been created using WinRAR, why don't you try WinRAR itself? It has a built-in repair feature for repairing corrupted archive (ZIP as well as RAR). Follow the steps given below:
    • Open WinRAR application in your system.
    • Now click on File tab > Open or simply press Ctrl+O.
    • A small window "Find Archive" will pop up. Locate the corrupt RAR archive from your system directory and select it.
    • Now click Open button.
    • Click Tools tab > Repair archive or simply press Alt+R.
    • Again a small window "Repairing File name.rar" will pop up.
    • Now click Browse to select a location to save the repaired archive.
    • Check the box "Treat the corrupt archive as RAR" and click OK.
    • WinRAR will start repairing of corrupt RAR archive. Once it gets completed click Close.
    I hope the above steps will help you repair the corrupted RAR archive.

    Thanks.
     
    Lincoln Dunne, Jan 13, 2021 at 8:18 PM
    #2
  3. SFC reporting corrupt files in Windows 10 Pro

    Hi,



    I’m still confused. Most of the SFC log is showing a corrupt file, until the last line that states “00004dac [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired”. If
    I run SFC I get the exact same message, I have corrupted file. Is it corrupted or not? If the last line in the log file is correct why does SFC tell me I have corrupt files? Is this an issue in Windows 10 that needs to be resolved?



    Thank you
     
    everynameistaken, Jan 13, 2021 at 8:18 PM
    #3
  4. Need help resolving issue with SFC showing corrupt file

    Corrupt file - Can't fix. [Fixed]

    Hi Vincent,

    Thank you for posting your concern here in Microsoft Community.



    Before proceeding, please check if the same issue occur when logged in through a different user account.

    Ref: Add or remove accounts on your PC

    Please perform the below steps and see if it helps to resolve the issue.

    This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
    the below given steps:

    • Press Windows key + X, select
      Command prompt (Admin)
      to bring up elevated Command prompt.
    • In Command prompt type sfc/scannow and press enter.
    • Restart the computer.
    If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

    • Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
    • In command prompt, type the following commands and press Enter after each command:
    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    • Close the command prompt and restart the PC and check if it works.
    Hope this information helps. Please post us if you need any further assistance with Windows.

    Thank you.
     
    Sagnik_Chakraborty, Jan 13, 2021 at 8:18 PM
    #4
Thema:

Need help resolving issue with SFC showing corrupt file

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