Windows 10: need help to analyse recurring BSOD on brand new laptop

Discus and support need help to analyse recurring BSOD on brand new laptop in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi Community I have quite often BSOD and do not know how to troubleshoot them It is a personnal laptop - Acer Swift 3 core i7 - with corporate image... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JLT42, Jun 26, 2020.

  1. JLT42 Win User

    need help to analyse recurring BSOD on brand new laptop


    Hi Community

    I have quite often BSOD and do not know how to troubleshoot them

    It is a personnal laptop - Acer Swift 3 core i7 - with corporate image on it BYOD like

    It his heating quite a lot - too much to my taste - especially when using additional screen - but I am not totally sure it is related to the issue

    It is fully up to date


    following https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/random-0x00000154-bsod-unexpected-store-exception/97a3660f-09ca-40d6-9436-8cd0ca4f729b advice I post here for help


    minidumps + info + main dump are here


    https://1drv.ms/u/s!Aou97jLy_m_eg-hsqYOwVflAA1im-Q?e=Gnamr2


    Thxs in advance for any help provided

    :)
     
    JLT42, Jun 26, 2020
    #1

  2. BSOD need minidump analysed

    My laptop running Windows 10 has recently been crashing and BSOD or occasionally the orange screen has appeared. I have the mini dump files of previous crashes and was wondering if anybody could analyse them and advise me on steps to fix the issue.

    Thanks
     
    SeanVeysey, Jun 26, 2020
    #2
  3. BSOD on brand new laptop

    Hi all,

    I have just bought a brand new laptop (Asus Vivobook S14) yesterday and just experienced a BSOD. I have attached the minidump file

    here
    . Appreciate your help to troubleshoot the issue.

    Thanks and Regards.
     
    Technoobie, Jun 26, 2020
    #3
  4. need help to analyse recurring BSOD on brand new laptop

    HELP ! BSOD with brand new computer.

    Hi,

    I just bought a brand new computer running with Windows 10.

    When I first turned it on, I had a BSOD within 1min. I had to do a "hard" restart because it crashed again when it restarted.

    While I was doing the initial configuration, it may have crashed 3 times more. Then, I started to install the usual software (Office, Adobe, Anti-virus...) and it crashed again at least twice.

    I did all the steps that are listed here.

    Below is the OneDrive link to the zipped folder:

    Files_dmp.zip

    There should be the last three .dmp file, the system info and the computer specification.

    If you need any other information, please let me know.

    Thank you for your help !
     
    Alix Lachaud, Jun 26, 2020
    #4
Thema:

need help to analyse recurring BSOD on brand new laptop

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