Windows 10: Need help to check DMP File for bug check error

Discus and support Need help to check DMP File for bug check error in Windows 10 Drivers and Hardware to solve the problem; I need some help here... i have exhausted updating all drivers and I am having difficulty with BSOD and I do not understand DMP file. Please assist... Discussion in 'Windows 10 Drivers and Hardware' started by LarryGoh, Apr 17, 2020.

  1. LarryGoh Win User

    Need help to check DMP File for bug check error


    I need some help here... i have exhausted updating all drivers and I am having difficulty with BSOD and I do not understand DMP file. Please assist


    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b 0x00000000c0000005, 0xfffff8041e713347, 0xfffff90450fe8ea0, 0x0000000000000000. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: c90ac507-517f-4b4e-967f-4d3b5973d0b2.

    - System


    - Provider

    [ Name] Microsoft-Windows-WER-SystemErrorReporting

    [ Guid] {ABCE23E7-DE45-4366-8631-84FA6C525952}

    [ EventSourceName] BugCheck



    - EventID 1001


    [ Qualifiers] 16384

    Version 0



    Level 2



    Task 0



    Opcode 0



    Keywords 0x80000000000000



    - TimeCreated


    [ SystemTime] 2020-04-17T13:05:17.222995600Z


    EventRecordID 3449



    Correlation



    - Execution


    [ ProcessID] 0

    [ ThreadID] 0



    Channel System



    Computer DESKTOP-M07T96O



    Security




    - EventData


    param1 0x0000003b 0x00000000c0000005, 0xfffff8041e713347, 0xfffff90450fe8ea0, 0x0000000000000000

    param2 C:\WINDOWS\MEMORY.DMP

    param3 c90ac507-517f-4b4e-967f-4d3b5973d0b2


    DMP File: https://1drv.ms/u/s!Ag4gfmTRtJkTgok6BgN3TX7P5uD2EQ?e=ADgxKr

    :)
     
    LarryGoh, Apr 17, 2020
    #1

  2. Bug check???? what does this code mean

    First!: Download BlueScreenView

    Then come back and tell use two (maybe three) things for each dump file:
    1) What is the bug check code
    2) What is the bug check string (if there is one)
    3) What is the highlighted file name

    The first two will be at the top pane window and the third will be on the lower pane window. We need all three (or two if no string) for each .dmp listed.
     
    mastrdrver, Apr 17, 2020
    #2
  3. Bug check error: 0x00000133 on Windows 10

    Hi,

    Thank you for posting in Microsoft Community and being part of Windows 10.

    I understand your concern about accessing your device after performing a bug check, we will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • Are you able to boot the device to desktop?
    • What is the complete error message along with error code of this issue?
    • What is the make and model of your device?

    If you are able to log-in to the desktop, try few of the below troubleshooting steps and check if it helps.

    Step 1: Run Memory Diagnostic Tool.

    Follow the below steps:

    • Press Windows key and type
      Memory Diagnostic
      .
    • Select Windows Memory Diagnostics
      and click on Restart now and check for problems.
    • Follow the on-screen instructions.

    Step 2: Run the Power Troubleshooter


    Power troubleshooter find and fix problems with your computer's power settings to conserve power and extent battery life


    • Type Troubleshooting in the
      Search bar on the desktop and press Enter.

    • In the Troubleshooting window, click on
      View All on the left pane.

    • Click on Power.

    • Click Next and follow the on-screen instructions to complete the troubleshooting process.

    Step 3: I suggest you to check for the pending updates on your device install them and check if it helps.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Kindly update the status of this issue, we will be happy to assist you further.
     
    Deepika Gowda, Apr 17, 2020
    #3
  4. Need help to check DMP File for bug check error

    Bug check error on Surface Pro 3 with error: 0x0000014f

    Hi,

    Thank you for responding.

    We appreciate your effort in resolving the issue.

    I suggest you to try the below and check if it helps.

    Step 1: Uninstall and update the display driver

    Steps to uninstall the drivers for the Display Adapter.

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand Display Adapter.
    • Right click on the
      Display Adapter
      and click on Update Driver Software.

    Step 2: I suggest you to install all the pending updates on Windows 10.

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.
    Also, visit the computer manufacturer’s website and install the drivers being found.

    If you have connected to any physical network connection, try to disconnect and check if it helps.

    Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.
     
    Deepika Gowda, Apr 17, 2020
    #4
Thema:

Need help to check DMP File for bug check error

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