Windows 10: Need Help to Diagnose the Problem Causing a Blue Screen of Death after Reinstalling Win 10

Discus and support Need Help to Diagnose the Problem Causing a Blue Screen of Death after Reinstalling Win 10 in Windows 10 Software and Apps to solve the problem; Apologies for the length, as I didn’t know what to leave out.I am trying to reinstall Windows 10 on my wife’s rather old Asus All -in-One ET2700i,... Discussion in 'Windows 10 Software and Apps' started by JohnTCI, Oct 18, 2021.

  1. JohnTCI Win User

    Need Help to Diagnose the Problem Causing a Blue Screen of Death after Reinstalling Win 10


    Apologies for the length, as I didn’t know what to leave out.I am trying to reinstall Windows 10 on my wife’s rather old Asus All -in-One ET2700i, whilst she is travelling. Physically it still looks brand new and was working fantastically before she left, although it seems that she had been ignoring messages to update from version 1909.Downloaded the Media Tool from the MS site, it finished installing and everything seemed to be fine. So, I started installing her other apps etc. Suddenly, after about 30 minutes, I received this blue screen of death error message: KMODE EXCEPTION NOT HAND

    :)
     
    JohnTCI, Oct 18, 2021
    #1
  2. Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors


    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Oct 18, 2021
    #2
  3. Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Oct 18, 2021
    #3
  4. Need Help to Diagnose the Problem Causing a Blue Screen of Death after Reinstalling Win 10

    Blue Screen of Deaths on a Daily

    I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks
     
    cainegetutua, Oct 18, 2021
    #4
Thema:

Need Help to Diagnose the Problem Causing a Blue Screen of Death after Reinstalling Win 10

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