Windows 10: Need help trouble shooting a crash. I think it's either hardware or driver related.

Discus and support Need help trouble shooting a crash. I think it's either hardware or driver related. in Windows 10 BSOD Crashes and Debugging to solve the problem; Lately at least once a day I'm experiencing unexpected crashes and reboots. None of them have been BSOD, at least not when I'm present for them. I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by acemandoom, Apr 4, 2020.

  1. Need help trouble shooting a crash. I think it's either hardware or driver related.


    Lately at least once a day I'm experiencing unexpected crashes and reboots. None of them have been BSOD, at least not when I'm present for them. I started around the time 1909 came out and I experienced a series of issues, the crashes included, and after some guess work ended up reinstalling the OS. Everything seemed fine for about 12-24 hours until the crashes started up. With a totally clean slate I suspected a hardware issue. And I've ordered a PSU which will come sometime this coming week. However using my machine in the mean time it finally produced a DMP file after 1 of the crashes.


    https://drive.google.com/file/d/1tD_kLSA3JzcjloYDsZIyVBxFOAIYUBBp/view?usp=sharing


    After this I came across some more stuff in the event log which I honestly can't recall now that led me to run the driver verifier on all non-MS drivers. This started a BSOD loop that I had to enter safe mode to stop. By disabling the driver verifier settings I had made. That seemingly produces this DMP.


    https://drive.google.com/file/d/1a9gkA9aFOIwdezFRsVyQwhgIw50MBdJq/view?usp=sharing


    Also sometime during all of this I got about 300 'DCOM got error 1084' entries in the event viewer. I'm still waiting on the new PSU but in the meantime I was wondering if someone could check those DMP files and tell me if it's a driver issue.


    Thank you.

    :)
     
    acemandoom, Apr 4, 2020
    #1

  2. Trouble shooting error while trouble shooting for hardware and device

    The web cam is missing in my laptop Toshiba Satellite C55 5352

    I have done the trouble shooting for hardware and device

    The result is :

    An error occurred while trouble shooting

    An unexpected error has occurred. The troubleshooting wizard can't continue.

    in view detail the message is as under

    Package ID : Device diagnostic

    Path : C:\WINDOWS\Diagnostics\Index\DeviceDiagnostic.xml

    Error code :0x80300113

    Source :Engine

    User :KRISHNAN\krishnan

    Context :Elevated

    how to fix the trouble shooting error and install the missing webcam
     
    ramakrishnaiyerkrishnan, Apr 4, 2020
    #2
  3. The Intel 82579LM Gigabit Network Connection Adapter is experiencing driver or hardware related problems

    Hi,

    Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

    I suggest you to follow the below methods and check if it helps.

    Method 1: I suggest you to run the hardware troubleshooter as below and check if it helps.

    • Type in search bar as control panel.
    • Then select troubleshooting.
    • Click on hardware and sound option.
    • Then click on “hardware and devices “and follow the on screen instructions.
    Method 2: I suggest you to uninstall the network drivers as below steps.

    • Press Windows+X and select “Device manager”.
    • Then expand the Network adapters.
    • Right click on the driver and uninstall it.
    And then go to the manufacturers website download the network drivers, install it and check if the issue persists.

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Apr 4, 2020
    #3
  4. Need help trouble shooting a crash. I think it's either hardware or driver related.

    Windows 10 hardware and system trouble shooter

    All Windows Trouble shooter states is that "there maybe a problem with my audio device" what do I do next to trouble shoot my audio device?
     
    ronaldolsen, Apr 4, 2020
    #4
Thema:

Need help trouble shooting a crash. I think it's either hardware or driver related.

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