Windows 10: Need Help with Audio (Headphones)

Hello,

I need help with my headphones. I can't get them to work properly when I have them plugged into my computer.

The microphone is working on the headset but the audio output in the speakers is not working.

I had this problem about a week and a half ago. So, I bought a splitter and plugged my headset into the one end and the two prongs into the mic and speaker jacks, respectively, on the front of my computer. It worked for a few days without issue - the whole thing - the mic and the earphones.

I went to do a test and now, it's not working again. I have tried troubleshooting, I've tried reading articles. I don't know what is going on. I just want the audio to work... and I'm getting frustrated trying the same things over and over when I read another article. The headphones are the default audio device, and when they're not plugged in, the sound comes out of the computer speakers as normal. I don't know what else to do - it says that the sound is working on the computer (even through the headset - the little bars register the sound, but no audio coming out of the speakers). Finally, I do hear the little clicky sound when I unplug/plug in the headset to the splitter/directly into the computer (and the headset works when plugged into my ps4, so I know the headset does work).



If you can help, I'd really appreciate it! TIA

submitted by /u/Sammi1533
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:)

 

Move audio to one side for speakers but not headphones

Hello J1mmyth3F1sh,

Thank you for writing to Microsoft Community Forums.

• Is your headphones getting detected in the Playback settings?
  
• Are you trying to play the audio on both Speakers and Headphones at the same time?
  

Ideally, if you have configured Sound settings to play on your left speakers, the same goes with the headphones. The sound starts playing only on the left side of your headphones according to the settings changed.

Meanwhile, we can try configuring the headphones and change the balance level in the sound settings and see if it works. Kindly check with the steps listed below and see if it helps.

Method : Run audio test for your headphones.

• Open Control Panel from the Start menu and click on
  Sound.
  
• In the Sound window, click on your
  Headphones and select Configure option at the bottom left.
  
• By running the test, check if both sides of your headphones are working fine.
  

If that doesn’t help, I would suggest you to check with the audio balance by following the steps listed below:

• Open Sound settings from
  Control Panel, and right click on the Headphones to open its
  Properties.
  
• Click on Levels tab and select
  Balance button. In the Balance window, you can use the slider to balance both left and right headphones equally.
  

However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement. Hence, I suggest you to leave a
Feedback for this product so
that our developer team can look into this and check if it can be implemented in the future updates.

Regards,

Mala S

Microsoft Community - Moderator

 

[WTB][EU]   Beginner audiophile headphones

i would also recommend looking at the Audio Technica m50s if this is your first step into audiophile headphones.

most of the cans you listed will also need an amp to push them.

 

Windows 10 not playing audio on headphones.

Hi Jefelito,

Thank you for replying and I am sorry to hear about the tragedy that occured in your brothers sanctuary.

Glad to know that the Bluetooth issue is resolved.

Try the below methods to troubleshoot the issue on the headphones and check if this helps.

Before trying the below methods, I suggest you to try connecting the headphones to a different port or check the headphones on a different computer and check if you are able to hear the audio from the headphone.

Method 1:
Setting The Headphones As Default Playback Device.

1. Select on the Start button > Type Sound in the search box > Select
   Sound from the list of results.
2. Go to Playback tab > Select your headphones > Then click on
   Set Default.
3. Restart the computer once and check if this helps.

Method 2:
Updating The Audio Drivers.

Follow the steps mentioned in Update drivers in Windows 10
and update your Sound drivers and check if you are able to hear the audio from the headphones.

Restart the computer once after updating the sound drivers.

We're looking forward to your response.