Windows 10: Need help with Cortana Crash

Discus and support Need help with Cortana Crash in Windows 10 Software and Apps to solve the problem; While Cortana seems to work from the taskbar, when I try to open the app to access settings, the app briefly flashes a purple screen but quickly... Discussion in 'Windows 10 Software and Apps' started by cwharts, Sep 20, 2019.

  1. cwharts Win User

    Need help with Cortana Crash


    While Cortana seems to work from the taskbar, when I try to open the app to access settings, the app briefly flashes a purple screen but quickly disappears. running Windows 10 build 18985, release 190913-1426, just updated today.

    :)
     
    cwharts, Sep 20, 2019
    #1
  2. Dewdrop_ Win User

    Cortana Notebook

    In order to enable the Notebook icon in Cortana, I suggest you to check if you have enabled Cortana.

    To enable Cortana, please follow the steps below:

    • Go to Cortana.
    • Go to Settings.
    • Turn on “Cortana can give you suggestions, ideas, reminders, alerts”.

    Hope this helps.
     
    Dewdrop_, Sep 20, 2019
    #2
  3. Cortana

    Hi,

    Thank you for posting your question in the Microsoft Community.

    Appreciate your efforts to work on this issue.

    This issue can occur if some of the system files are not working as expected.

    Suggest you to follow the steps from this article to
    troubleshoot Cortana on the PC
    .

    Note: Do not go with the ‘Reset PC’ option for now.

    Method 1: Follow these steps to disable Cortana:

    1. Sign-in to the PC with your Microsoft account.
    2. In the search box at the bottom, type Disable Cortana.
    3. Once the suggestions appear in the list, click Cortana & Search settings.
    4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.

    Method 2: Follow these steps to check if that helps.

    1. Launch Cortana from the search bar on the taskbar.
    2. Then, from the left pane click the settings button.
    3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.

    Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

    Hope this helps.

    Let us know if you got the help you needed.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Sep 20, 2019
    #3
  4. peach1971 Win User

    Need help with Cortana Crash

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Sep 20, 2019
    #4
Thema:

Need help with Cortana Crash

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