Windows 10: Need help with File Explorer Problem

Discus and support Need help with File Explorer Problem in Windows 10 Support to solve the problem; I am on Windows 10 and I opened my File explorer one day and found it blank. I have my folders on the side but the main file areas are gone. It works... Discussion in 'Windows 10 Support' started by BigDooce, May 4, 2021.

  1. BigDooce Win User

    Need help with File Explorer Problem


    I am on Windows 10 and I opened my File explorer one day and found it blank. I have my folders on the side but the main file areas are gone. It works when I'm on another site or program like when I'm uploading a picture to Discord, but when I normally open File Explorer it is blank. Is there anything I can do to fix this? I've tried to reset my computer and I've run a command prompt system file check and nothing. I included a screenshot of my File Explorer for reference

    :)
     
    BigDooce, May 4, 2021
    #1
  2. jsmin Win User

    Windows Explorer crashes and thumbnails problem

    Hi, I hope you can help me.
    Windows Explorer is no longer showing thumbnails on files played by Windows Media Player. I've run cmd and regsvr32 shmedia.dll and regsvr32 shimgvw.dll. That seemed to solve the problem...but it created a different one. Now when I try to open a folder on an external hard drive it crashes. I read in an old 2008 post it was an avi file causing the problem and suggested the run cmd regsvr32 /u shmedia.dll. That solved the opening problem but recreated the thumbnail problem. Any help to achieve both functions would be greatly appreciated. Thank you.
     
    jsmin, May 5, 2021
    #2
  3. Paolo Mag Win User
    "This file can't be previewed" problem in explorer

    Hi Deborah,

    For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

    • Since when have you been experiencing this issue?
    • Were there any changes on your PC before this happened like software or updates installed?

    For initial troubleshooting, we suggest that you follow the steps listed below:

    • Open File Explorer.
    • Access this link

      C:\Users\USERNAME\AppData\Local\Microsoft\Windows\Explorer
    • Delete all the files.
    • After deleting the files kindly try and see if there's a thumbnail preview of your files.

    We're looking forward to your response.
     
    Paolo Mag, May 5, 2021
    #3
  4. Need help with File Explorer Problem

    File Explorer

    Hi Joyce,

    Thank you for posting your query on Microsoft Community.

    I understand your inconvenience. We will assist you with it.

    I suggest you to follow the steps provided below and check if it helps.

    • Open File Explorer.
    • Click on view option.
    • Click on preview panel to turn it Off and On.


    Hope this information helps. If you have any further queries related to Windows, let us know.
    We will be happy to assist you.

    Thank you.
     
    Syed Md Bilal, May 5, 2021
    #4
Thema:

Need help with File Explorer Problem

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