Windows 10: Need help with multiple BSOD

Discus and support Need help with multiple BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; Microsoft R Windows Debugger Version 10.0.19041.1 AMD64 Copyright c Microsoft Corporation. All rights reserved. Loading Dump File... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Evgeny Kharyushin, Nov 26, 2020.

  1. EVGENY KHARYUSHIN
    Evgeny Kharyushin Win User

    Need help with multiple BSOD


    Microsoft R Windows Debugger Version 10.0.19041.1 AMD64

    Copyright c Microsoft Corporation. All rights reserved.



    Loading Dump File [C:\Windows\MEMORY.DMP]

    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.


    Symbol search path is: srv*

    Executable search path is:

    Windows 10 Kernel Version 19041 MP 12 procs Free x64

    Product: WinNt, suite: TerminalServer SingleUserTS Personal

    Built by: 19041.1.amd64fre.vb_release.191206-1406

    Machine Name:

    Kernel base = 0xfffff805`69800000 PsLoadedModuleList = 0xfffff805`6a42a3b0

    Debug session time: Thu Nov 26 08:50:18.373 2020 UTC + 3:00

    System Uptime: 0 days 0:25:37.052

    Loading Kernel Symbols

    ...............................................................

    ....Page 8018dc not present in the dump file. Type ".hh dbgerr004" for details

    ............................................................

    .......................................................

    Loading User Symbols

    PEB is paged out Peb.Ldr = 00000036`85864018. Type ".hh dbgerr001" for details

    Loading unloaded module list

    .............

    For analysis of this file, run !analyze -v

    11: kd> !analyze -v

    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************


    IRQL_NOT_LESS_OR_EQUAL a

    An attempt was made to access a pageable or completely invalid address at an

    interrupt request level IRQL that is too high. This is usually

    caused by drivers using improper addresses.

    If a kernel debugger is available get the stack backtrace.

    Arguments:

    Arg1: 000000000000001e, memory referenced

    Arg2: 0000000000000002, IRQL

    Arg3: 0000000000000001, bitfield :

    bit 0 : value 0 = read operation, 1 = write operation

    bit 3 : value 0 = not an execute operation, 1 = execute operation only on chips which support this level of status

    Arg4: fffff80569a272ad, address which referenced memory


    Debugging Details:

    ------------------



    KEY_VALUES_STRING: 1


    Key : Analysis.CPU.Sec

    Value: 3


    Key : Analysis.DebugAnalysisProvider.CPP

    Value: Create: 8007007e on DESKTOP-IV0IRJE


    Key : Analysis.DebugData

    Value: CreateObject


    Key : Analysis.DebugModel

    Value: CreateObject


    Key : Analysis.Elapsed.Sec

    Value: 10


    Key : Analysis.Memory.CommitPeak.Mb

    Value: 70


    Key : Analysis.System

    Value: CreateObject



    BUGCHECK_CODE: a


    BUGCHECK_P1: 1e


    BUGCHECK_P2: 2


    BUGCHECK_P3: 1


    BUGCHECK_P4: fffff80569a272ad


    WRITE_ADDRESS: 000000000000001e


    BLACKBOXBSD: 1 !blackboxbsd



    BLACKBOXNTFS: 1 !blackboxntfs



    BLACKBOXPNP: 1 !blackboxpnp



    BLACKBOXWINLOGON: 1


    PROCESS_NAME: chrome.exe


    IRP_ADDRESS: ffffa78d20034888


    TRAP_FRAME: ffffa4070d65a4e0 -- .trap 0xffffa4070d65a4e0

    NOTE: The trap frame does not contain all registers.

    Some register values may be zeroed or incorrect.

    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000

    rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000

    rip=fffff80569a272ad rsp=ffffa4070d65a670 rbp=0000000000000001

    r8=00000000000081f9 r9=0000000000000000 r10=ffffa78d13010160

    r11=0000000000001000 r12=0000000000000000 r13=0000000000000000

    r14=0000000000000000 r15=0000000000000000

    iopl=0 nv up ei pl zr na po nc

    nt!RtlpHpSegPageRangeShrink+0x13d:

    fffff805`69a272ad 88411e mov byte ptr [rcx+1Eh],al ds:00000000`0000001e=??

    Resetting default scope


    STACK_TEXT:

    ffffa407`0d65a398 fffff805`69c07169 : 00000000`0000000a 00000000`0000001e 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx

    ffffa407`0d65a3a0 fffff805`69c03469 : 00000000`00000000 00000000`00000006 00000048`063200e6 00000000`00000004 : nt!KiBugCheckDispatch+0x69

    ffffa407`0d65a4e0 fffff805`69a272ad : ffffa78d`14201e80 00000000`00000001 ffffffff`ffffffff ffffd381`35b4b340 : nt!KiPageFault+0x469

    ffffa407`0d65a670 fffff805`69ac75b2 : 00000000`00000000 ffffa78d`13010100 00000000`14200000 00000000`00000000 : nt!RtlpHpSegPageRangeShrink+0x13d

    ffffa407`0d65a6e0 fffff805`6a1b1019 : 00000000`00000000 ffffa78d`22d65250 ffffa78d`2034b1c0 01000000`00100000 : nt!ExFreeHeapPool+0x6b2

    ffffa407`0d65a7c0 fffff805`69ac3fbe : 00000000`00000000 00000000`00000000 ffffa78d`2034b080 fffff805`69ae2cc3 : nt!ExFreePool+0x9

    ffffa407`0d65a7f0 fffff805`69ae29f3 : ffffa78d`20034900 00000000`00000001 ffffa78d`22c3cad0 ffffa78d`22c3cac0 : nt!IopCompleteRequest+0x8e

    ffffa407`0d65a8b0 fffff805`69e5ee3d : 00000000`00000000 00000000`00000000 ffffa78d`1fca46a0 00000000`00000000 : nt!IoRemoveIoCompletion+0x393

    ffffa407`0d65a9e0 fffff805`69c06bb8 : ffffa78d`2034b080 00000036`8920f528 ffffa407`0d65aaa8 000001a6`f2902240 : nt!NtRemoveIoCompletion+0x13d

    ffffa407`0d65aa90 00007ffa`9ce4bec4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28

    00000036`8920f508 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`9ce4bec4



    SYMBOL_NAME: nt!ExFreePool+9


    IMAGE_NAME: Pool_Corruption


    MODULE_NAME: Pool_Corruption


    STACK_COMMAND: .thread ; .cxr ; kb


    BUCKET_ID_FUNC_OFFSET: 9


    FAILURE_BUCKET_ID: AV_nt!ExFreePool


    OS_VERSION: 10.0.19041.1


    BUILDLAB_STR: vb_release


    OSPLATFORM_TYPE: x64


    OSNAME: Windows 10


    FAILURE_ID_HASH: {2ae0a97e-dcd7-47ef-dbfb-430f2cbf58a1}


    Followup: Pool_corruption

    ---------

    :)
     
    Evgeny Kharyushin, Nov 26, 2020
    #1
  2. BRANDO8924
    brando8924 Win User

    Various BSOD Errors Help

    Hey all,

    I've received multiple BSOD errors the past 2 days after rebuilding my PC. I've been trying to figure out the issue.

    These are the few BSOD messages I remember seeing:

    • DPC_WATCHDOG_VIOLATION (multiple times)
    • CRITICAL_PROCESS_DIED (one time)
    • IRQL_NOT_LESS_OR_EQUAL (one time)
    • WHEA_UNCORRECTABLE_ERROR (multiple times)
    Here's a link to the dmp files and system information: WindowsIssue

    Steps I've taken:

    • fully updated drivers
    • applied all Windows updates
    • Removed unnecessary hardware
    • Monitored CPU/GPU temps (log file on temps during last crash in share)
    Any help would be appreciated.
     
    brando8924, Nov 26, 2020
    #2
  3. WILLIAM TEA
    William Tea Win User
    Multiple BSOD - Please Help

    I've recently ran into multiple BSOD and need assistance in solving them. I've done "chkdsk /f /r", "sfc /scannow" and "mssched.exe" and it says that my system has no errors.

    Here is a link to my dump files. Minidump.zip

    List of Errors:

    PAGE_FAULT_IN_NONPAGED_AREA

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    SYSTEM_SERVICE_EXCEPTION

    BAD_POOL_HEADER

    BAD_POOL_CALLER

    IRQL_NOT_LESS_OR_EQUAL

    KERNAL_SECURITY_CHECK_FAILURE
     
    William Tea, Nov 26, 2020
    #3
  4. CORDUROY_JR
    Corduroy_Jr Win User

    Need help with multiple BSOD

    help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Nov 26, 2020
    #4
Thema:

Need help with multiple BSOD

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