Windows 10: Need Help with Surface Pen

Discus and support Need Help with Surface Pen in Windows 10 Support to solve the problem; Hello, I have a Surface Book 2 and just bought a MS Surface Pen. I have successfully connected it via Bluetooth to the PC, and have been able to... Discussion in 'Windows 10 Support' started by cg5000, Mar 5, 2019.

  1. cg5000 Win User

    Need Help with Surface Pen


    Hello,

    I have a Surface Book 2 and just bought a MS Surface Pen.

    I have successfully connected it via Bluetooth to the PC, and have been able to launch apps via one click or double click just fine.

    However, when I switch to tablet mode, or undock my screen and re-dock it facing the other way, the computer looses connectivity to the pen.

    Only when I remove the pen in the bluetooth settings and re-ad it while in either of the above configurations, does it regain connectivity and full functionality.

    Switching back to normal PC configuration mode (non tablet mode, screen facing me), breaks connectivity once again. I must again, remove the pen and add it again to get it to reconnect.

    The pen is the newest model - it is model M 1776 SC

    :)
     
    cg5000, Mar 5, 2019
    #1

  2. Surface Pen

    Hi Paul,

    Welcome to Microsoft Community and we appreciate your interest in Windows 10.

    I will definitely assist you.

    Let’s try simple steps and check if this helps in resolving the issue. I would suggest you to go to the below link and try the steps.

    Troubleshoot Surface Pen

    https://www.microsoft.com/surface/e...search/troubleshoot-surface-pen?os=windows-10

    Hope this helps. Post us with the status we will be glad to help you.
     
    Billion Debbarma, Mar 5, 2019
    #2
  3. EdTittel Win User
    Surface Pro 4 Pen will not write on screen


    Try the tips from Microsoft Support at https://support.microsoft.com/en-us/...ft-surface-pen. In my case when this happened, I needed to replace the single AAAA battery inside my Pen. Perhaps you might find some of these suggestions helpful.

    --Ed--
     
    EdTittel, Mar 5, 2019
    #3
  4. Need Help with Surface Pen

    Surface Pen Customisation

    Hi Shakey,



    Thank you for posting your query in Microsoft Community.

    I apologize for the inconvenience caused. We are glad to help you.




    • When you say OneNote 2013, are you referring to Microsoft Office OneNote2013?


    I would suggest you to refer to the link given below and check if it helps with your issue:

    http://www.microsoft.com/surface/en...rface-pen?os=windows-8.1-update-1#penfeatures



    Hope this information helps. Do contact us for further queries. We will be happy to assist you.



    Regards,

    Jenith
     
    Jenith_James, Mar 5, 2019
    #4
Thema:

Need Help with Surface Pen

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