Windows 10: need instructions to connect my hp 3830 scanner to my windows 10 computer

need instructions to connect my hp 3830 scanner to my windows 10 computer

:)

 

HP Scanner 3830 officejet can't connect

My HP Officejet 3830 cannot find my computer (Surface Pro) printer connected scanner states no computer found

 

Computer stopped detecting my HP scanner

I have an HP computer running Windows 10. I also have an all in one HP OfficeJet model 3830. I have never had issues before and used all functions: copy, fax and scan. It will still copy and fax but stopped recognizing my scanner. Scan Doctor does nothing
to help. Any suggestions? Thank you.

 

HP 3830 OfficeJet

For us to properly isolate the issue with connecting to scanner on you Windows 10, we would like to know the following:

• Are you getting any error messages? If yes, what is the specific error message?
• Are you able to photocopy or print any documents?
  
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you try updating your printer driver from the manufacturer's website.

We look forward to your response.