Windows 10: Need Windows10 upgrade

Discus and support Need Windows10 upgrade in Windows 10 Installation and Upgrade to solve the problem; I have Surface tablet with Windows RT 8.1. I was not given the option to upgrade to Windows10 in 2016. There is an app that I need that only can work... Discussion in 'Windows 10 Installation and Upgrade' started by maxinehutchinson, Oct 19, 2018.

  1. Need Windows10 upgrade


    I have Surface tablet with Windows RT 8.1. I was not given the option to upgrade to Windows10 in 2016. There is an app that I need that only can work in Windows 10. I have no plans to buy a new tablet. What can I do?

    :)
     
    maxinehutchinson, Oct 19, 2018
    #1
  2. Kem Mon Win User

    windows10 upgrade

    Hi,

    It is possible that the
    drivers are outdated
    and the
    update components
    were corrupted during the update/upgrade. Kindly perform these
    methods of troubleshooting
    and check if there are any changes:

    Method 1: Update your drivers.

    To know how to update your drivers, click
    here.

    Method 2:
    Run SFC Scan.  

    SFC
    will
    scan
    and
    run
    an
    automatic repair
    to any
    corrupted system files
    that it will detect. We suggest that you perform it twice. To run an
    SFC scan, follow these steps:  


    • Run
      Command Prompt as Administrator.  

    • Type
      sfc /scannow
      and hit
      Enter.   

    Method 3:
    Run DISM Tool.  

    DISM
    will
    restore any Corrupted System Image
    that causes the
    issues
    on your icons and applications. To perform
    DISM, follow these steps:  


    • Run
      Command Prompt as Administrator.  

    • Type the following command:  

      • DISM.exe /Online /Cleanup-image /scanhealth  

      • DISM.exe /Online /Cleanup-image /Restorehealth  

    NOTE:
    This might take a while to finish scanning.
    Do not cancel.

    Method 4: Reset Windows Update
    Components.

    For more information and steps regarding on resetting the
    Update Components, kindly refer to
    How do I reset Windows
    Update Components.


    Update us on how it goes.

    Regards.
     
    Kem Mon, Oct 19, 2018
    #2
  3. swarfega Win User
    preparing to upgrade


    You can try following this guide. I suggest either step 4 or step 7.
     
    swarfega, Oct 19, 2018
    #3
  4. Allan Mej Win User

    Need Windows10 upgrade

    Windows10 update

    Hi Ray,

    To troubleshoot your issue, we suggest doing these following troubleshooting methods:

    Method 1

    • Turn off your PC.
    • Press and hold Shift then turn on your PC.
    • Wait for the setup (set up fixes the problem automatically).
    Method 2

    • Create a media creation tool by following the steps in this
      link
      .
    • Select your preferred installation option and wait for the process to finish.

    Let us know how it goes.

    Regards.
     
    Allan Mej, Oct 19, 2018
    #4
Thema:

Need Windows10 upgrade

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