Windows 10: NetAdapterCx.sys BSOD after wake from sleep since last few insider build updates

Hey,

I have been getting a BSOD right after the computers tries to wake from sleep mode.

This doesn't happen each time, only after a long sleep time.


NetAdapterCx.sys NetAdapterCx.sys+2d9d5 fffff803`11020000 fffff803`11054000 0x00034000 0x7457802b 08/11/2031 10:04:59 Microsoft® Windows® Operating System Network Adapter Class Extension for WDF 10.0.18356.1 (WinBuild.160101.0800) Microsoft Corporation C:\WINDOWS\system32\drivers\NetAdapterCx.sys


ntoskrnl.exe ntoskrnl.exe+36a0a9 fffff803`0a400000 fffff803`0aeb2000 0x00ab2000 0xef3555f2 04/03/2097 17:40:34 Microsoft® Windows® Operating System NT Kernel & System 10.0.18356.1 (WinBuild.160101.0800) Microsoft Corporation C:\WINDOWS\system32\ntoskrnl.exe

this is from the memory dump file. How can I dig deeper to know if I am having some hardware old-age thing or this is an insider build issue?

:)

 

BSoD when waking from sleep

I'm getting a BSoD with message "Unexpected kernel mode trap"
immediately every time I wake my Win 10 machine from
sleep. This started occasionally happening after a Win 10 update that occurred prior to the big April 2018 update. After the April 2018 update, it happens
every time I wake my machine from sleep. It does not happen at any other times, and did not happen prior to the mentioned updates. Coincidence?

Important details:

No problems booting from a fully shut down state.

No problems restarting the system from within Windows 10.

No problems
waking the system from sleep IF (and only if) the system was put to sleep
from the Windows 10 log in screen before I log in.

But putting the system to sleep from the Windows 10 power control button accessed from the Start button
on the Win 10 desktop reliably sets me up for the BSoD when I click or press a key to wake the machine up.

The BSoD occurs almost instantly
when the wake up process starts. The displayed error message is always the same.

My machine is an old custom build with an Award BIOS designed in 2010. The BIOS is set to use the S3 suspend state, and to wake on USB keyboard or mouse action.

No errors are reported on the HDD, or from the Win memory test. (But the rear sound out port is also not working.)

All my drivers except for the sound system have been updated, and Win 10 is fully updated.

What to do next?

 

wake from sleep issue in windows 10

Hi,

Thank you for posting your reply. Apologize for the delay in response.

I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

• Right click on Start icon and select Command Prompt (Admin).
• Type the command line below:

Powercfg /devicequery wake_armed

3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

Hope the information is helpful.

 

Sleep / Wake Function, malfunctions after waking

Hi,

Issues that arise after waking up the PC from sleep mode might have been caused by a software conflict or system file corruption. For us to clarify the issue, we would like to ask these questions:

• What is the exact issue that you are experiencing?
• Did you notice any recent system changes prior to this issue?
• Have you encountered any error message?
• What troubleshooting steps have you done so far?

If you are having issues waking your PC from sleep, we suggest running the
Power troubleshooter as an initial troubleshooting. Kindly follow these steps:

• Click on Start.
• Type Troubleshoot, and then press Enter.
• Under Find and fix other problems, click on Power.
• Click on Run the troubleshooter button.
• Follow the onscreen guide.

We will wait for your response.