Windows 10: NetBT 4311 Error causing new computer to restart

Hi there,


Recently built my first PC and I have been getting the following two 4311 NetBT errors which causes my PC to restart, this happens only when playing Valorant.


Windows 10 64 bit


Initialization failed because the driver device could not be created. Use the string "000000000100320000000000D71000C013010000250200C000000000000000000000000000000000" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the Globally Unique Interface Identifier GUID if NetBT was unable to map from GUID to MAC address. If neither the MAC address nor the GUID were available, the string represents a cluster device name.


Initialization failed because the driver device could not be created. Use the string "000000000100320000000000D71000C011010000250200C001000000000000000000000000000000" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the Globally Unique Interface Identifier GUID if NetBT was unable to map from GUID to MAC address. If neither the MAC address nor the GUID were available, the string represents a cluster device name.


I really have no idea what this means and trying to Google a fix has lead me nowhere. Any insight would be greatly appreciated.


Thank you

:)

 

Computer restarts itself NO ERROR

Hi Rassias,

I will be glad to help you with the issue you have with the computer.

What is the make and model of your computer?

If Windows suddenly restarts without warning, or restarts when you try to shut it down, it might be caused by one of several issues. Windows could be set to restart automatically when certain system errors occur. A BIOS update can also resolve the issue.
Use the information in this document to resolve issues with the computer restarting unexpectedly

Follow the steps in this section, in order, until the problem is resolved.


Step 1: Disabling the automatic restart option to view error messages

Many hardware driver or operating system errors will cause the computer to display a specific error message before stopping the operation or shutting down the computer. However, if the
Automatically restart option is enabled, an error message might not be displayed despite an error taking place. Disable this option to allow the computer to display the error message.

Follow these steps to disable the Automatically restart option:

• 
  In Windows, search for and open View advanced system settings.
  
• 
  Click Settings in the Startup and Recovery section.
  
  Figure : System Properties window
  
  
  
• 
  Remove the check mark next to Automatically restart under
  System Failure, then click OK.
  

• Figure : Automatically restart check box
  
  
• 
  Restart the computer.
  
  

Please reply with the results, we are happy to help you further.

Thank you.

 

"audio renderer error. please restart your computer" error youtube

And another thing to try:
Update your audio drivers (strange that this would be necessary as there hadn't been any changes for me; but it usually is a good idea to have the latest drivers anyway).
Note: We did have a PC whose audio stopped working and a BIOS update solved it. This definitely wasn't the root of the problem for that computer because it was working like normal before and there were no apparent changes (and the user didn't have administrative access). I'd recommend this as a last step. I've never had a problem with a BIOS update but prefer to do it only if there is a useful fix (and of course better to back up before).

Here's another solution that someone posted:
Audio renderer error. Please restart your computer.
I had the realtek error when using the installer, so I did these step and It Worked
note: make sure before doing these steps that you have driver enforcement disabled
< I don't know if this is necessary but that's what the poster suggested. - >

1.Go Open up device manager
2. Go under sound,video, and game controllers
3. Find Realtek High Definition Audio
4. Right click and hit update driver
<< I would think just updating the driver would probably work, but if not (for instance if it's up-to-date) then you could try the following steps as well. - >>
5. Browse my computer for driver software
6. Let me pick from a list of available drivers on my computer
7. Click Have Disk and hit browse
8. Click on the Realtek HD Audio mod folder and look for win64
9. Click on the HDXRT4 and click ok,
10. Click Next and Yes
After it is done, restart the PC

You should be good then and also make sure before doing these steps that you have driver enforcement disabled.

 

Computer randomly has black screen and restarts

Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

This could be a simple as a bad driver install.

ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.