Windows 10: Netflix & Amazon Prime freeze and Games have fps drop on Windows 10 high end hardware

I got a really annoying problem on my windows 10 high end PC.
I could usually run two things at the same time without problems. That would be a video game on one screen and a browser with video-streaming on the other (Netflix or Amazon Prime).
But ever so often I noticed that my fps drop from ~200 down to 50 or less and whenever I switch to my browser the video-stream freezes for a second and also my mouse will hang for a millisecond and sometimes the browser would freeze for multiple seconds when just typing in words in google search or such.
I tried to refresh all my network settings and network adapter configurations and it kinda helped for a while but after using the pc for another couple of hours the problem came back. It doesnt matter if I watch video-streams with Chrome or Firefox, the problem occurs with both browsers.
There is no AV scan running in the background.
So I am not quite sure where to look next or what to do to find out the source of the issue and get of rid once for all!

This is my hardware:
i9-7900X

Gigabyte AORUS GTX 1080 Ti

ASUS ROG STRIX X299-XE

32GB RAM

Samsung SSD 960 EVO M.2 1TB

2x500GB SSD 850 EVO
Internet connection via 1GB LAN

Nvidia drivers 417.35 from 12/12/2018
WIndows 10 Pro 10.0.17134 Build 17134

Thanks to any expert here for your help in advance!

:)

 

Netflix & Amazon Prime freeze during playback on Chrome & Edge even reboot not necessary fix Windows 10

We have been streaming Netflix and Amazon Prime in Chrome with no problems for many months on a Dell XPS tower running Windows 10.

Recently, while we are watching Netflix it will simply freeze.

NOT INTERNET

Internet access is still available (we can close the Chrome browser AND RELOAD Netflix and click on the show and it will freeze just before starting to stream)

NOT BROWSER

We can switch to Edge and load Netflix and same problem of loading up the Netflix site but freezing on screen when we click on a show (so not a browser issue)

NOT NETFLIX OR PRIME OR ISP OR ROUTER/MODEM

The problem also happens with Amazon Prime (so not a Netflix issue)

We can also imediately stream Netflix or Prime using another device (ipad or iphone) so it’s not our ISP, Netflix or Prime, or router/modem

REBOOT DOESN’T ALWAYS FIX

We can reboot the machine and it may or may not help.

What are other candidates for a common point of failure?

Microsoft phone support did not listen to us and blamed the WIFI and Netflix. Those people really have very little technical knowledge or skills and yet will insist on the phone that they are experts. Terribly frustrating to speak with them.

 

I recently upgraded to Windows 10 and now my Netflix and Amazon Prime movies do not work for me.

Hi Jewels,



Thank you for posting your query in Microsoft Community.

I understand that you are in a frustrating situation because Netflix and Amazon Prime movies are not working on Windows 10.

I'd certainly help you, to resolve the issue.

This issue could occur due to improper installation of Silverlight, corrupt or incompatible graphic card and due to any third party antivirus installed on your system.

Please answer these queries below, for a better understanding of your issue:

• Do you receive any error code or error message?
• Have you installed any third party antivirus on your system?
• How do you access Netflix and Amazon Prime movies ? ( web browser or app)

You can also watch Netflix movies and Amazon Prime movies using the Xbox App.

Please refer to the suggestions of Vanessa Sohtun, replied on September 2, 2015, to fix your issue with Netflix movies and Amazon Prime movies.

Netflix

Please feel free to contact us, if you face any issues with Windows.



Thank you.

 

High end PC with FPS drops. High cpu temps in Speccy


I have been dealing with fps drops while gaming for a month now, and I have tried everything to fix it. It's been driving me nuts, considering the hardware shouldn't be performing so badly. When I do a userbenchmark everything looks fine and dandy, but in game I experience stuttering.





I can mention a lot of things, but today I downloaded speccy and noticed that CPU temps show up way too high. It goes down to 74 and jumps up to 82 on a loop. I dont know what's going on.

Please help!



I have an AIO Kraken x62 and their software is showing a different and much better temperature.





If the temperature is indeed over 80C on idle, that would explain all of my performance issues in game.

I'm looking forward to getting some assistance. I have been getting depressed recently when i'm in the mood for gaming, and end up stopping and spending hours looking for a fix instead. I've been doing so for the past weeks almost everyday. I couldn't figure out the issue, but maybe speccy has revealed the answer. Or is it an incorrect reading?

Here is HWmonitor