Windows 10: Netflix app DRM error

Netflix app gives me DRM error. I installed the app through adguard since downloads on ms store doesn't work

:)

 

Netflix - DRM - Massive streaming problems


In this build, all Streaming apps which are using the:
Code:

Code:

"Media Foundation Protected Pipeline EXE - mfpmp.exe"

are stuttering and freezing.
E.G. Netflix App, Edge streaming Netflix, etc.
But Netflix works ok with the Google Chrome Browser, which doesn't use "mfpmp.exe"
I couldn't try other DRM based streaming services, since I'm only subscribed to Netflix.
This is a DRM issue where "Media Foundation Protected Pipeline .EXE" is using up to 40% CPU compared to 3-4% in 14316.
Went back to 14316, which solved this problems.
Anyone else noticed that?

 

Netflix

Hi Marshall3,

There could be a number of factors as to why you are having issues launching the Netflix app. This could be caused by a software conflict or due to an issue with the application itself.

I suggest that you reset your Netflix application by following the steps provided below:

• Go to Settings > Apps > Apps & Features.
  
• Click the Netflix app from the list and then choose Advanced options.
  
• Click Reset.

If the issue persists, you can consider uninstalling and reinstalling the device. To uninstall, follow these steps:

• Go to Settings > Apps > Apps & Features.
  
• Click the Netflix app from the list and then choose Uninstall.

Let us know how it goes and we'll assist you further if needed.

 

NetFlix App

Hi Adrianoe,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

• Do you receive any error message?
• Is the issue confined to Netflix apps?

Try the below methods and check:

Method 1:

I would suggest you to run “Windows UI App Troubleshooter” to diagnose the exact issue. Check if it runs fine:

Refer the following link to run the troubleshooter.

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Method 2:

Uninstall the App, restart the system and then try re-installing the App from Store.

Follow these steps.

a) Right click on the Netflix, click on
Uninstall.

b) Click on store.

c) Search for Netflix App.

d) Click on Install.

Keep us posted if you face any issues on windows in future. We will be glad to help you.