Windows 10: Netflix App Freezing Windows 10 Issue - Please Help

Discus and support Netflix App Freezing Windows 10 Issue - Please Help in Microsoft Windows 10 Store to solve the problem; Netflix App freezing Custom Build Computer of AMD Sapphire Nitro+ Readon RX 580 8GB has happened twice - How can I fix this issue ?? Windows 10 Pro... Discussion in 'Microsoft Windows 10 Store' started by EsmaGraham, Feb 13, 2020.

  1. Netflix App Freezing Windows 10 Issue - Please Help


    Netflix App freezing Custom Build Computer of AMD Sapphire Nitro+ Readon RX 580 8GB has happened twice - How can I fix this issue ??

    Windows 10 Pro Edition
    Processor : AMD Ryzen 3 2200G with Radeon Vega Graphics 3.50 GHz
    Installed Ram: 16 GB
    Memory: 500 GB NVME SSD
    Graphics Card: AMD Sapphire Nitro+ Readon RX 580 8GB
    Graphics Driver: 20.1.3 - Released 2020/01/17

    :)
     
    EsmaGraham, Feb 13, 2020
    #1
  2. itsakjt Win User

    My pc freezes when watching Netflix

    Since you are on Windows 10 (from your system specs), use the Netflix app from Windows store. I use it with the system as listed on my specs and it is good.
     
    itsakjt, Feb 13, 2020
    #2
  3. Netflix

    Hi Marshall3,

    There could be a number of factors as to why you are having issues launching the Netflix app. This could be caused by a software conflict or due to an issue with the application itself.

    I suggest that you reset your Netflix application by following the steps provided below:

    • Go to Settings > Apps > Apps & Features.
    • Click the Netflix app from the list and then choose Advanced options.
    • Click Reset.

    If the issue persists, you can consider uninstalling and reinstalling the device. To uninstall, follow these steps:

    • Go to Settings > Apps > Apps & Features.
    • Click the Netflix app from the list and then choose Uninstall.

    Let us know how it goes and we'll assist you further if needed.
     
    Monica Cam, Feb 13, 2020
    #3
  4. John Zab Win User

    Netflix App Freezing Windows 10 Issue - Please Help

    Windows 10 Netflix App

    Hi Brennan,

    To help you regarding with the issue on displaying Netflix app on 2nd monitor (TV), kindly give us details on the following:

    • Is this issue isolated to Netflix app?
    • Did you make any changes before the issue started?
    In the meantime, you can try these steps:

    • Press Windows + P.
    • A side window pane should appear on your PC screen saying Project.
    • Select Duplicate from the list.
    • Then check if Netflix will now play video on the 2nd screen (TV).
    We look forward to your response.
     
    John Zab, Feb 13, 2020
    #4
Thema:

Netflix App Freezing Windows 10 Issue - Please Help

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