Windows 10: Netflix App

Discus and support Netflix App in Windows 10 Gaming to solve the problem; June 2022 My Netflix App downloads movies but when I go to view offline the message says "there is no internet connection". I reinstalled Netflix App,... Discussion in 'Windows 10 Gaming' started by Deborah Angelo, Jun 29, 2022.

  1. DEBORAH ANGELO
    Deborah Angelo Win User

    Netflix App


    June 2022 My Netflix App downloads movies but when I go to view offline the message says "there is no internet connection". I reinstalled Netflix App, and restarted but no success. Not much in temporary files. What is the problem here? It worked fine a few weeks ago.

    :)
     
    Deborah Angelo, Jun 29, 2022
    #1
  2. MONICA CAM
    Monica Cam Win User

    Netflix

    Hi Marshall3,

    There could be a number of factors as to why you are having issues launching the Netflix app. This could be caused by a software conflict or due to an issue with the application itself.

    I suggest that you reset your Netflix application by following the steps provided below:

    • Go to Settings > Apps > Apps & Features.
    • Click the Netflix app from the list and then choose Advanced options.
    • Click Reset.

    If the issue persists, you can consider uninstalling and reinstalling the device. To uninstall, follow these steps:

    • Go to Settings > Apps > Apps & Features.
    • Click the Netflix app from the list and then choose Uninstall.

    Let us know how it goes and we'll assist you further if needed.
     
    Monica Cam, Jun 29, 2022
    #2
  3. VANESSA YAR
    Vanessa Yar Win User
    Netflix and Windows 10 .

    Hi Nishkaam,

    There's a possibility that the firewall or antivirus software on your computer is blocking the access to Netflix, we suggest disabling it first before connecting to Netflix. Follow these steps:

    • Close the Netflix app.
    • Turn off the firewall and antivirus software on your computer.
    • Now, launch the Netflix app.
    • Once it's connected to Netflix, turn back on the firewall and antivirus software on your computer.
    • You should be able to access Netflix now.

    Let us know if you need further help.

    Regards.
     
    Vanessa Yar, Jun 29, 2022
    #3
  4. ANNU SINGH
    Annu Singh Win User

    Netflix App

    NetFlix App

    Hi Adrianoe,

    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

    • Do you receive any error message?
    • Is the issue confined to Netflix apps?
    Try the below methods and check:

    Method 1:

    I would suggest you to run “Windows UI App Troubleshooter” to diagnose the exact issue. Check if it runs fine:

    Refer the following link to run the troubleshooter.

    http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

    Method 2:

    Uninstall the App, restart the system and then try re-installing the App from Store.

    Follow these steps.

    a) Right click on the Netflix, click on
    Uninstall.

    b) Click on store.

    c) Search for Netflix App.

    d) Click on Install.

    Keep us posted if you face any issues on windows in future. We will be glad to help you.
     
    Annu Singh, Jun 29, 2022
    #4
Thema:

Netflix App

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