Windows 10: Netflix no longer works in Edge

Netflix no longer works in Edge browser for me. I'm on 1909. It stopped working after Edge browser was upgraded to the new one I think.

I get error code D7701-1003

submitted by /u/teutonicnight99
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:)

 

Netflix

Hi Marshall3,

There could be a number of factors as to why you are having issues launching the Netflix app. This could be caused by a software conflict or due to an issue with the application itself.

I suggest that you reset your Netflix application by following the steps provided below:

• Go to Settings > Apps > Apps & Features.
  
• Click the Netflix app from the list and then choose Advanced options.
  
• Click Reset.

If the issue persists, you can consider uninstalling and reinstalling the device. To uninstall, follow these steps:

• Go to Settings > Apps > Apps & Features.
  
• Click the Netflix app from the list and then choose Uninstall.

Let us know how it goes and we'll assist you further if needed.

 

Netflix not working on Microsoft Edge error code “W8156-88890001”

Hi,

Welcome to Microsoft Community and thank you for posting. We appreciate your interest in Windows 10.

I understand the inconvenience that you are unable to access Netflix on Microsoft Edge which prompts an error W8156-88890001. We will help you to resolve this issue.

Please provide us with additional information to assist you better:

• Were you able to access Netflix using different browser?
• Is Microsoft Edge the default browser on your computer?

I suggest you to access Netflix using Internet Explorer and check if it helps.

If you are still unable to access Netflix using Internet Explorer, please refer to the below link and check if your issue resembles the same and try the troubleshooting steps:

netflix error code W8156-88890001

(Applies to Windows 10 as well)

Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry.

However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

Refer to the article Backup and restore the registry in Windows

Hope it helps.

Kindly update the status of this issue, we will be happy to help you.