Windows 10: Netflix Sound Quality

Discus and support Netflix Sound Quality in Windows 10 Installation and Upgrade to solve the problem; I finally got around to updating Windows 10 on my Dell Inspiron 13 7000 a couple days ago. Since then, when I try to stream any content on Netflix, the... Discussion in 'Windows 10 Installation and Upgrade' started by jill.sanborn, Mar 8, 2019.

  1. JILL.SANBORN
    jill.sanborn Win User

    Netflix Sound Quality


    I finally got around to updating Windows 10 on my Dell Inspiron 13 7000 a couple days ago. Since then, when I try to stream any content on Netflix, the audio is all distorted. It sounds like a demon talking in my computer, not gonna lie haha. However, my Youtube and Spotify audio is completely fine. Does anyone have any suggestions? I've tried uninstalling and redownloading the app, and I've checked my audio settings. Thanks in advance!

    :)
     
    jill.sanborn, Mar 8, 2019
    #1
  2. FIREBERD
    fireberd Win User

    Sound Quality


    One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

    May not be a speaker problem.
     
    fireberd, Mar 8, 2019
    #2
  3. MONICA CAM
    Monica Cam Win User
    Netflix

    Hi Marshall3,

    There could be a number of factors as to why you are having issues launching the Netflix app. This could be caused by a software conflict or due to an issue with the application itself.

    I suggest that you reset your Netflix application by following the steps provided below:

    • Go to Settings > Apps > Apps & Features.
    • Click the Netflix app from the list and then choose Advanced options.
    • Click Reset.

    If the issue persists, you can consider uninstalling and reinstalling the device. To uninstall, follow these steps:

    • Go to Settings > Apps > Apps & Features.
    • Click the Netflix app from the list and then choose Uninstall.

    Let us know how it goes and we'll assist you further if needed.
     
    Monica Cam, Mar 8, 2019
    #3
  4. CADAVECA
    cadaveca Win User

    Netflix Sound Quality

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue Netflix Sound Quality :p
     
    cadaveca, Mar 8, 2019
    #4
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Netflix Sound Quality

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