Windows 10: Netflix stuttering bug on Windows 10 1903 - full updated

Hi , I have a problem with netflix on Microsoft Edge and Netflix App .

On every show/movie(fullscreen) there are freeze frames and micro-stuttering when the subtitles appear on screen.

Chrome/Opera/Mozilla have no problem but these browsers only use 720p resolution


There are lots of people with this issue so its not only me ..

-> https://www.reddit.com/r/Windows10/comments/bx1bax/netflix_stuttering_bug_on_1903/

-> https://forums.geforce.com/default/...vers/netflix-small-stutters-on-fullscreen-/1/

I use Nvidia gpu but I have the same problem with the amd gpu too...

Rollback to 1809 fix the issue but then I installed 1903 again and micro-stuttering started .. I also tried clean install of 1903 but nothing changed

Microsoft must fix this , it is very annoying

are you aware of this?

:)

 

Netflix app stuttering, Windows 10 Anniversary Update AND Creators Update

Hello,

Thanks for helping out. The Anniversary Update was the first version of Windows 10 I installed on this computer, so I never tried it on an earlier version.

I have already checked for updates for the Netflix app and I am running the latest.

One other thing I forgot to mention, it is not merely Netflix that stutters. It appears that my whole computer stutters. If I move the mouse while a video on Netflix is playing, it stutters as well. Only when the video playback is stopped does the stuttering
also stop. Happens with the app and Edge. This does not seem to happen on other sites such as YouTube. It also does not seem to happen when watching video on sites that use Flash.

 

Netflix and Windows 10 .

Hi Nishkaam,

There's a possibility that the firewall or antivirus software on your computer is blocking the access to Netflix, we suggest disabling it first before connecting to Netflix. Follow these steps:

• Close the Netflix app.
• Turn off the firewall and antivirus software on your computer.
• Now, launch the Netflix app.
• Once it's connected to Netflix, turn back on the firewall and antivirus software on your computer.
• You should be able to access Netflix now.

Let us know if you need further help.

Regards.

 

Netflix app stuttering, Windows 10 Anniversary Update AND Creators Update

Hi,

It seems that the issue is isolated on your new desktop computer. For us to sort out this issue, we would like to ask the following questions:

• Has the Netflix app worked perfectly prior to installing the Windows Anniversary Update and the Creators Update?
• Have you restarted your computer after installing those updates?
  

In the meantime, we suggest that you update your Netflix app. Check out

Check for updates for apps and games from Windows Store.

Update us on how it goes.

Regards.