Windows 10: Netflix won't play vidoes

Discus and support Netflix won't play vidoes in Windows 10 Software and Apps to solve the problem; Why won't my laptop play Netflix vidoes? It will play the previews of a movie but when I click on a movie to watch it won't play the movie?... Discussion in 'Windows 10 Software and Apps' started by LisaPeters7, Oct 21, 2019.

  1. Netflix won't play vidoes


    Why won't my laptop play Netflix vidoes? It will play the previews of a movie but when I click on a movie to watch it won't play the movie?

    :)
     
    LisaPeters7, Oct 21, 2019
    #1

  2. Netflix

    Hi Marshall3,

    There could be a number of factors as to why you are having issues launching the Netflix app. This could be caused by a software conflict or due to an issue with the application itself.

    I suggest that you reset your Netflix application by following the steps provided below:

    • Go to Settings > Apps > Apps & Features.
    • Click the Netflix app from the list and then choose Advanced options.
    • Click Reset.

    If the issue persists, you can consider uninstalling and reinstalling the device. To uninstall, follow these steps:

    • Go to Settings > Apps > Apps & Features.
    • Click the Netflix app from the list and then choose Uninstall.

    Let us know how it goes and we'll assist you further if needed.
     
    Monica Cam, Oct 21, 2019
    #2
  3. Netflix and Windows 10 .

    Hi Nishkaam,

    There's a possibility that the firewall or antivirus software on your computer is blocking the access to Netflix, we suggest disabling it first before connecting to Netflix. Follow these steps:

    • Close the Netflix app.
    • Turn off the firewall and antivirus software on your computer.
    • Now, launch the Netflix app.
    • Once it's connected to Netflix, turn back on the firewall and antivirus software on your computer.
    • You should be able to access Netflix now.

    Let us know if you need further help.

    Regards.
     
    Vanessa Yar, Oct 21, 2019
    #3
  4. Netflix won't play vidoes

    microsoft store games won`t play

    when I download a game from the Microsoft store it won`t play

    the splash screen appears then goes

    I have a core i5 with an nvidivia graphics card I tb hdd and 8 gb ram

    I have tried the diagnostic for microsoft store and it say cache may need fixing.
     
    garrywilliams1, Oct 21, 2019
    #4
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Netflix won't play vidoes

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