Windows 10: NetSupport Alert

On startup of Windows 10 an alert pops up. "NetSupport' is in the upper LH corner of the alert window. The text of the alert is "Cannot read file C:\Users\slaph\AppData\Roaming\4Yc1Tiqd\cclient32.ini80. Please check this file exists and is valid." How can I determine the source of this alert? There is no App called NetSupport in the Apps and features using Settings. If anyone knows what this "NetSupport" is and how to get rid of it, please let me know. I contacted ESET a security service and they ran a remote scan on my computer and found nothing.

:)

 

Emergency Alerts

Hi Stephanie,

Just to confirm, is this the same thing that you tried on your phone, in order to turn off Amber Alerts?

• Open Settings.
• Tap on System.
• Tap on Messaging.
• Tap on the Change emergency alert settings link.
• Turn on or off the emergency alerts you want.

Let us know if this was the same thing that you tried.

We would also suggest to reset your phone after doing these steps to ensure that the changes on your phone's settings will be refreshed.

Simply press and hold the Power and Volume down button for 15 seconds and then release your hold afterwards.

 

e mail alerts

Hello,

Try these steps:

To turn on and turn off email notifications, follow these steps:

• From the Start screen, touch the screen and slide left.
• Scroll to and tap Settings.
• Tap ringtones+sounds.
• Tap manage app sounds.
• Tap the email account.
• Tap the Notification sound field.
• Select the desired alert option.

 

text message alert sounds?

Hi,

To assist you better please provide us more information.

• 
  What is the make and model of the phone?
  
• 
  When you say ‘’cannot find how to set text message alert sounds’’ are you referring to setup a particular sound/alert for the message or there is no sound alert at all when you received the message?
  

I also like to inform you that, you cannot setup a different alert sound except the inbuilt sound alert. If you refer to setting up your choice sound alert, I suggest you to provide your valuable suggestion and feedback using feedback app.

Thank you. If you need further assistance on Windows let us know we will be glad to help you.