Windows 10: Network Adapter Driver

Recently I've been having the "Cannot Connect to this network" problem. I've looked around to fix it, and I found a website that instructed the following:

Type "Device Manager" into the search field to open the device manager console.

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Expand the "Network Adapters" field. This will list all network adapters that the machine has installed. Right-click on the adapter you want to uninstall and select "Uninstall". This will remove the adapter from the list and uninstall the device. If troubleshooting a wireless issue make sure to select the correct device - the word "Wireless" will likely be in the title.
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Click "Ok" when prompted to uninstall the device. This will remove the adapter from the list and uninstall the driver.
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Once the adapter has been uninstalled click on the "Scan for hardware changes" button to search for and reinstall the correct adapter. The icon can be hard to see - you can hover your mouse over the button to confirm you are choosing the correct one.
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If the device is successfully reinstalled it will show back up under the "Network Adapters" drop-down. Reboot the computer and see if the connectivity issue has been resolved.




I looked at a few other YouTube videos etc, and they said the same thing, so I did it. Although when I did so, the network adapter did not pop back up, I tried rebooting several times and scanned for hardware changes at least 30 times. And my computer will no longer even connect to WiFi, it just says this: Network & Internet Settings change settings such as making a connection metered. Please help, I'm lost and do not know what to do.



Side note: My computer is a Surface 7 pro on Windows 10.

:)

 

network adapters

Hi, Michael.



Thank you for posting your query in Microsoft Community.

As per my understanding, you may be facing an issue with your driver updates.

I suggest that you perform the steps mentioned below and check if it helps you resolve your issue.



Method 1: Network troubleshooting

• • • On the search bar type “Troubleshooting”
    • Click on “Network and Internet”
    • Click on “Network Adapter” and run the troubleshooter.

Method 2: Download and install the latest firmware updates for the Network adapter

Follow these steps to un-install the drivers:

• On the search bar type “ Device Manager”
• On the left pane locate “Network Adapter” and expand by clicking on it
• Right on the “ Network driver” option and click “Uninstall’
• Download the latest Wireless network adapter driver setup file from the manufacturer’s website and install it.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community

 

Windows 10 - Cannot connect to WiFi. How to uninstall network adapter driver?

Hi,

Thank you for your reply.

I suggest you to follow the steps below and check if it helps.

• Right click on Windows icon on the taskbar.
• Select Control panel.
• Click on network and sharing center.
• At the left top corner click on Change adapter settings.
• There you will be able to see the Driver name of the network Adapter next to the Icon.
  
• Then you can go to device manager and check for that network adapter and you can uninstall the driver.

Keep us posted on this issue so that we can assist you better.

 

Install a driver for your network adapter

Go to the list of network adapters in the control panel, turn of the lan and turn it on again. See if that helps.