Windows 10: Network adapter failure after installing KB4515384

Discus and support Network adapter failure after installing KB4515384 in Windows 10 Installation and Upgrade to solve the problem; Hi After installing the latest update KB4515384, my Intel wireless network card and Intel lan card have stopped working. Device Manager reports a... Discussion in 'Windows 10 Installation and Upgrade' started by Szkrabula, Sep 12, 2019.

  1. Szkrabula Win User

    Network adapter failure after installing KB4515384


    Hi

    After installing the latest update KB4515384, my Intel wireless network card and Intel lan card have stopped working. Device Manager reports a device error and cannot start it. Deinstalling KB4515384 solved the problem. My Lan card is integrated on Gigigabyte B450 AORUS PRO mainboard, wireless is on PCI-e ASUS PCE-AC55BT. All drivers is app to date. Any idea ??

    :)
     
    Szkrabula, Sep 12, 2019
    #1

  2. Install a driver for your network adapter

    Go to the list of network adapters in the control panel, turn of the lan and turn it on again. See if that helps.
     
    Peter1986C, Sep 12, 2019
    #2
  3. network adapters

    Hi, Michael.



    Thank you for posting your query in Microsoft Community.

    As per my understanding, you may be facing an issue with your driver updates.

    I suggest that you perform the steps mentioned below and check if it helps you resolve your issue.



    Method 1: Network troubleshooting

        • On the search bar type “Troubleshooting”
        • Click on “Network and Internet”
        • Click on “Network Adapter” and run the troubleshooter.

    Method 2: Download and install the latest firmware updates for the Network adapter

    Follow these steps to un-install the drivers:



    • On the search bar type “ Device Manager”
    • On the left pane locate “Network Adapter” and expand by clicking on it
    • Right on the “ Network driver” option and click “Uninstall’
    • Download the latest Wireless network adapter driver setup file from the manufacturer’s website and install it.


    Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

    For further assistance, you can post your query in Microsoft Community
     
    Vanessa Sohtun, Sep 12, 2019
    #3
  4. Gino Des Win User

    Network adapter failure after installing KB4515384

    Issues with network adapters

    Hi Alfonso,

    To resolve this issue, we suggest that you run the Network troubleshooter when you switch from WiFi to Ethernet connection. The Network troubleshooter can help diagnose and fix common connection problems including clearing the network cache to obtain a new
    IP from the new network. Kindly follow the steps below:

    • In the search box on the taskbar, type Identify and repair network problems, and then select
      Identify and repair network problems from the list of results.
    • Follow the steps in the troubleshooter and see if that fixes the problem.

    If the issue persists, kindly try the troubleshooting steps on the following link:

    Fix network connection issues in Windows 10
    .

    We recommend that you try the steps on the Update the network adapter driver,
    Run the Network troubleshooter followed by networking commands, and Use network reset to reinstall network devices sections.

    Let us know how it goes for us to assist you further.
     
    Gino Des, Sep 12, 2019
    #4
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Network adapter failure after installing KB4515384

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