Windows 10: Network adapter keeps resetting

Hi,


my network adapter keeps disconnecting and resetting itself. I first encountered the problem a few weeks ago but only for once or so per month. But now the problem has become really painful. My network adapter FRITZ!WLAN USB Stick AC 430 MU-MIMO, has also happened with other usb wlan adapters keeps losing the connection to my wlan. It then resets itself so it seems and establishes a new connection.


I've tried a few things already:

• update the driver
• delete and reinstall the driver
• disable automatic shutdown of the adapter to save energy
• change network adapter to maximum power in power-saving-settings

I've noticed that the problem comes up every time I start Spotify. I already reinstalled Spotify several times. This log comes up:


Protokollname: System

Quelle: Microsoft-Windows-DistributedCOM

Datum: 03.10.2020 13:23:26

Ereignis-ID: 10016

Aufgabenkategorie:Keine

Ebene: Warnung

Schlüsselwörter:Klassisch

Benutzer: JANIS-PC\Janis

Computer: JANIS-PC

Beschreibung:

Durch die Berechtigungseinstellungen für "Anwendungsspezifisch" wird dem Benutzer "JANIS-PC\Janis" SID: S-1-5-21-3349582354-2014821607-3677293845-1001 unter der Adresse "LocalHost unter Verwendung von LRPC" keine Berechtigung vom Typ "Lokal Aktivierung" für die COM-Serveranwendung mit der CLSID

{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}

und der APPID

{15C20B67-12E7-4BB6-92BB-7AFF07997402}

im Anwendungscontainer "Nicht verfügbar" SID: Nicht verfügbar gewährt. Die Sicherheitsberechtigung kann mit dem Verwaltungstool für Komponentendienste geändert werden.

Ereignis-XML:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

<EventID Qualifiers="0">10016</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2020-10-03T11:23:26.288122000Z" />

<EventRecordID>52670</EventRecordID>

<Correlation ActivityID="{0515fb0e-01b6-430a-9b0a-08eb0ff6c310}" />

<Execution ProcessID="940" ThreadID="1028" />

<Channel>System</Channel>

<Computer>JANIS-PC</Computer>

<Security UserID="S-1-5-21-3349582354-2014821607-3677293845-1001" />

</System>

<EventData>

<Data Name="param1">Anwendungsspezifisch</Data>

<Data Name="param2">Lokal</Data>

<Data Name="param3">Aktivierung</Data>

<Data Name="param4">{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}</Data>

<Data Name="param5">{15C20B67-12E7-4BB6-92BB-7AFF07997402}</Data>

<Data Name="param6">JANIS-PC</Data>

<Data Name="param7">Janis</Data>

<Data Name="param8">S-1-5-21-3349582354-2014821607-3677293845-1001</Data>

<Data Name="param9">LocalHost unter Verwendung von LRPC</Data>

<Data Name="param10">Nicht verfügbar</Data>

<Data Name="param11">Nicht verfügbar</Data>

</EventData>

</Event>


So I went to Component Service and found the PerAppRuntimeBroker under DCOM Config at the given app id. But I can't change the "Launch & Activation Permission". I also have no idea how this problem corresponds to my internet problem.


I also found a few entries informing me that urls couldn't be resolved because the dns server hasn't answered. For example:


Protokollname: System

Quelle: Microsoft-Windows-DNS-Client

Datum: 03.10.2020 13:08:09

Ereignis-ID: 1014

Aufgabenkategorie:1014

Ebene: Warnung

Schlüsselwörter:268435456

Benutzer: Netzwerkdienst

Computer: JANIS-PC

Beschreibung:

Zeitüberschreitung bei der Namensauflösung für den Namen gew1-accesspoint-b-2nzv.ap.spotify.com, nachdem keiner der konfigurierten DNS-Server geantwortet hat.

Ereignis-XML:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-DNS-Client" Guid="{1c95126e-7eea-49a9-a3fe-a378b03ddb4d}" />

<EventID>1014</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>1014</Task>

<Opcode>0</Opcode>

<Keywords>0x4000000010000000</Keywords>

<TimeCreated SystemTime="2020-10-03T11:08:09.284608500Z" />

<EventRecordID>52659</EventRecordID>

<Correlation />

<Execution ProcessID="1996" ThreadID="2060" />

<Channel>System</Channel>

<Computer>JANIS-PC</Computer>

<Security UserID="S-1-5-20" />

</System>

<EventData>

<Data Name="QueryName">gew1-accesspoint-b-2nzv.ap.spotify.com</Data>

<Data Name="AddressLength">128</Data>

<Data Name="Address">1700000000000000200148604860000000000000000088880000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Data>

</EventData>

</Event>


The log about the reset of the adapter looks like this:


Protokollname: System

Quelle: Microsoft-Windows-NDIS

Datum: 03.10.2020 13:08:19

Ereignis-ID: 10400

Aufgabenkategorie:Keine

Ebene: Warnung

Schlüsselwörter:

Benutzer: Nicht zutreffend

Computer: JANIS-PC

Beschreibung:

Für die Netzwerkschnittstelle FRITZ!WLAN USB Stick AC 430 MU-MIMO wurde ein Zurücksetzungsvorgang eingeleitet. Während die Hardware zurückgesetzt wird, sind Netzwerkverbindungen vorübergehend unterbrochen. Ursache: The network driver detected that its hardware has stopped responding to commands. Diese Netzwerkschnittstelle wurde seit der letzten Initialisierung 1 Mal zurückgesetzt.

Ereignis-XML:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-NDIS" Guid="{cdead503-17f5-4a3e-b7ae-df8cc2902eb9}" />

<EventID>10400</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x2000000000000000</Keywords>

<TimeCreated SystemTime="2020-10-03T11:08:19.468087100Z" />

<EventRecordID>52660</EventRecordID>

<Correlation ActivityID="{c7abd261-ba3a-459a-b51a-dab5fafbe32c}" />

<Execution ProcessID="4" ThreadID="16344" />

<Channel>System</Channel>

<Computer>JANIS-PC</Computer>

<Security />

</System>

<EventData>

<Data Name="IfGuid">{c7abd261-ba3a-459a-b51a-dab5fafbe32c}</Data>

<Data Name="IfIndex">31</Data>

<Data Name="IfLuid">19985273387483136</Data>

<Data Name="AdapterName">FRITZ!WLAN USB Stick AC 430 MU-MIMO</Data>

<Data Name="ResetReason">2</Data>

<Data Name="ResetCount">1</Data>

</EventData>

</Event>


I am not able to find a solution for the problem. I also can't figure out if the problem is spotify-only, a windows problem or something with my router configuration. Please help.

:)

 

Resetting Network Adapter

While I have read several suggestions for resetting the network adapter, they all involve rebooting the PC. I am wondering why the Windows Network and Internet troubleshooter doesn't reboot after resetting the adapter? Whatever it does appears (mostly) to solve my network connection issues and a solution that doean't involve rebooting would be an improvement.

 

Network adapter keeps disabling

Hi Taran,

Welcome to Microsoft Community and thank you for posting your query.

Sorry for the inconvenience caused to you. Let me help you with the issue.

To assist you better, I would like to know what is the make and model of the computer?

The issue you are facing could be due network adapter driver is being outdated. Let’s try simple steps troubleshooting steps and check if this helps. Follow the below methods:

Method 1.

I would suggest you to run Network troubleshooter, it will automatically troubleshoot the network problem and check. If it helps.

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on View all on the left navigation pane.
  
• 
  Click on Network troubleshooter.
  
• 
  Click on Advanced on the Network troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Network troubleshooter.
  

If the issue still persist, try the below method.

Method 2.

I recommend you to uninstall/reinstall the network adapter driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for Network adaptor and click on it expand it.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the generic network adapter driver.
  

If this doesn’t help to fix the issue. I suggest you to update the network driver. Skip step3 from the above steps and right click on the device and click on update.

Hope this helps. Keep posting us with the status we will be glad to help you.

 

network adapters

Hi, Michael.



Thank you for posting your query in Microsoft Community.

As per my understanding, you may be facing an issue with your driver updates.

I suggest that you perform the steps mentioned below and check if it helps you resolve your issue.



Method 1: Network troubleshooting

• • • On the search bar type “Troubleshooting”
    • Click on “Network and Internet”
    • Click on “Network Adapter” and run the troubleshooter.

Method 2: Download and install the latest firmware updates for the Network adapter

Follow these steps to un-install the drivers:

• On the search bar type “ Device Manager”
• On the left pane locate “Network Adapter” and expand by clicking on it
• Right on the “ Network driver” option and click “Uninstall’
• Download the latest Wireless network adapter driver setup file from the manufacturer’s website and install it.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community