Windows 10: network and connectivity issues

Discus and support network and connectivity issues in Windows 10 Network and Sharing to solve the problem; internet speed in my windows 10 device has suddenly reduced when I am on my home network, and it is specific to my windows 10 device as my phone which... Discussion in 'Windows 10 Network and Sharing' started by Pratap Kansara, Aug 12, 2019.

  1. network and connectivity issues


    internet speed in my windows 10 device has suddenly reduced when I am on my home network, and it is specific to my windows 10 device as my phone which is on the same network has 10times speed which is the normal speed. so when I was trying to get to the bottom of the problem I noticed that when I do a speed test I am only able to access the servers in London and all my nearby servers are located in London while I stay in East Africa. At first, I thought that I left my VPN on but when I opened the VPN app to check it was off and my initial location (when the VPN was off ) also showed me somewhere in the UK. Due to reduced speed, I can't even open google maps to check my current location according to my GPS. I have tried resetting all the network settings on my Windows 10 device, I have tried using antivirus, I have tried resetting my router and I have also checked if any other VPN service in my laptop is running but none of these things have helped to solve my issue.


    below is a screenshot of speed test which I did on my windows 10 device


    network and connectivity issues ec4c8bb8-3f52-402e-9bfc-b812e7c34ab0?upload=true.png


    below is the screenshot of all the other servers available to me during the speed test

    network and connectivity issues 82c7c336-36b8-4704-845c-b2cb97a31e97?upload=true.png


    below is the screenshot of my VPN when it has not been turned on and it tries to depict my location as I am in the UK which I am not

    network and connectivity issues 22ad9f1a-197a-4fce-aa7e-61084348acbb?upload=true.png


    below is the screenshot of the speed test which I did on my phone while being on the same network as my Windows 10 device

    network and connectivity issues 1f924416-e603-4097-8a6b-59e5dd6bc646?upload=true.jpg


    so my questions are, what is the issue here? and how can I resolve it

    :)
     
    Pratap Kansara, Aug 12, 2019
    #1
  2. Mel Tar Win User

    No network connection

    Hello Graham,

    To resolve your concern about wireless network issues, please click the link below and follow the suggested troubleshooting steps:

    Let us know how it goes.
     
    Mel Tar, Aug 12, 2019
    #2
  3. Network Connectivity Issue

    Hi,

    The problem you've encountered with your network connection is most likely caused by an outdated network driver since this appeared after the recent update. We suggest updating the driver for your network adapter. Please follow the steps below:

    • Right-click Windows key and click Device Manager.
    • Expand the Network adapters category.
    • Right-click the one that says Ethernet Connection, then click
      Update Driver
      .
    • Select Search automatically for updated driver software.
    • If Windows is unable to find a new driver for your network adapter, try checking its manufacturer's website.

    If the above steps don't work, try reinstalling the driver. Here's how:

    • Open Device Manager, right-click the name your network adapter, then select
      Uninstall.
    • Restart your PC and Windows will attempt to reinstall the driver.

    Update us with the result.

    Regards.
     
    Vanessa Yar, Aug 12, 2019
    #3
  4. Gino Des Win User

    network and connectivity issues

    Issues with network adapters

    Hi Alfonso,

    To resolve this issue, we suggest that you run the Network troubleshooter when you switch from WiFi to Ethernet connection. The Network troubleshooter can help diagnose and fix common connection problems including clearing the network cache to obtain a new
    IP from the new network. Kindly follow the steps below:

    • In the search box on the taskbar, type Identify and repair network problems, and then select
      Identify and repair network problems from the list of results.
    • Follow the steps in the troubleshooter and see if that fixes the problem.

    If the issue persists, kindly try the troubleshooting steps on the following link:

    Fix network connection issues in Windows 10
    .

    We recommend that you try the steps on the Update the network adapter driver,
    Run the Network troubleshooter followed by networking commands, and Use network reset to reinstall network devices sections.

    Let us know how it goes for us to assist you further.
     
    Gino Des, Aug 12, 2019
    #4
Thema:

network and connectivity issues

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