Windows 10: network connectivity icon is giving wrong information

Discus and support network connectivity icon is giving wrong information in Windows 10 Support to solve the problem; network connectivity icon is giving wrong information network connectivity icon on my laptop is giving wrong information. The laptop is connected and... Discussion in 'Windows 10 Support' started by sandila, Feb 7, 2020.

  1. sandila Win User

    network connectivity icon is giving wrong information


    network connectivity icon is giving wrong information
    network connectivity icon on my laptop is giving wrong information. The laptop is connected and it shows as following


    network connectivity icon is giving wrong information [​IMG]

    and

    network connectivity icon is giving wrong information [​IMG]

    however it is connected to both the Wi-Fi network and also the internet I am writing from this machine.
    So why is are the icons giving wrong information I have rebooted the laptop and then also it is like this only.

    :)
     
    sandila, Feb 7, 2020
    #1
  2. sandila Win User

    network connectivity icon is giving wrong information

    network connectivity icon is giving wrong information
    network connectivity icon on my laptop is giving wrong information. The laptop is connected and it shows as following


    network connectivity icon is giving wrong information [​IMG]

    and

    network connectivity icon is giving wrong information [​IMG]

    however it is connected to both the Wi-Fi network and also the internet I am writing from this machine.
    So why is are the icons giving wrong information I have rebooted the laptop and then also it is like this only.
     
  3. network connectivity icon is giving wrong information

    network connectivity icon on my laptop is giving wrong information. The laptop is connected and it shows as following


    network connectivity icon is giving wrong information efda0db2-4154-4079-a201-4054049d184d?upload=true.jpg


    and
    network connectivity icon is giving wrong information 78e311ae-ca55-4c7f-a8de-ffce4f985c0c?upload=true.jpg


    however it is connected to both the Wi-Fi network and also the internet I am writing from this machine.


    network connectivity icon is giving wrong information 692531ea-411f-4d6d-9c8a-27ef5a607a52?upload=true.jpg


    and at the bottom on taskbar


    network connectivity icon is giving wrong information 8b6a1d2d-5c86-40a5-8632-35c5202b3476?upload=true.jpg


    So I am getting wrong pictures in the taskbar and wifi icon of the network panel also is showing false information that I am not connected.

    How to solve this problem?
     
    datatraveler2012, Feb 26, 2020 at 2:17 AM
    #3
  4. network connectivity icon is giving wrong information

    network connectivity icon is giving wrong information

    Hi Data. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.

    You show the globe icon which normally means it isn't connected and then the Wifif icon (drag to the taskbar) which means Wifi connected, but don't explain anything about when one or the other appears.

    But one of the steps for troubleshooting Wifi should sort it out:

    I'll give you everything that works to fix Wifi so that at least something will work. Even if you've already tried a step please try or check it again in sequence. If you need any assistance I'll be standing by here to help:

    Update your network adapter drivers from the PC maker's Support Downloads web page using the full model number, HP Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager
    reached by right clicking the Start Menu. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

    If you have the latest network driver then try on it's Driver tab also to Roll Back, or Uninstall and then restart PC to reinstall the driver. Try also all older drivers from Update Driver > Browse > Let Me Pick list working backwards.

    Go to Device Manager > Network Adapters, select Wifi adapter, then Power Management tab, clear the check box to "Allow the computer to turn off the device to save energy." Then on the Advanced tab disable any energy-saving options.

    If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool explained here:

    https://www.howtogeek.com/223864/how-to-uninsta...

    You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them.

    If this was caused by Version update then you can roll it back in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool.

    For Wifi won't connect after Version 1903:

    https://windows101tricks.com/fix-wifi-keeps-dis...

    https://www.techrepublic.com/article/wi-fi-and-...

    How to fix Wi-Fi problems on Windows 10 version 1903, May 2019 Update • Pureinfotech...

    Enable IPv6 in the network adapter settings:

    https://www.tenforums.com/tutorials/90033-enabl...

    Run the fixit from
    https://support.microsoft.com/help/929852
    (Re-enable IPv6 on all nontunnel interfaces) and reboot.

    Right click the network icon in System Tray at bottom right end of task bar to Troubleshoot Problems.

    Try all of these steps:
    https://support.microsoft.com/tr-tr/help/10741/
    ...

    https://www.kapilarya.com/how-to-reset-network-...

    Go to Settings > Network & Internet > WIfi > Manage Known Networks, highlight and remove the network having problems, restart PC to see if it shows up again.

    Try plugging in by ethernet cable to the router to compare, then plug the ethernet cable into the modem (if separate) to see if this might be an issue with the router.

    Try powering off modem, router and PC and then restarting in that order with 1 minute in between each. You may need to reset your router or even optimize it following these steps:

    https://www.lifewire.com/resetting-a-home-netwo...

    https://www.pcmag.com/article/258865/how-to-set...

    Your router manual is always available from the manufacturer's website for your exact model.

    You also are entitled to Support from your internet provider to get online on all devices. This is always included in the monthly bill. If your router is less than a year old they will also Support getting it connected and optimized.

    Another option is you could replace the wireless adapter with an inexpensive USB nano adapter like this one:

    https://www.amazon.com/OURLiNK-600Mbps-Wireless...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly
    research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack - Windows MVP 2010-20, Feb 26, 2020 at 2:17 AM
    #4
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network connectivity icon is giving wrong information

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