Windows 10: Network Printer Off Line

BUFFALO AirStation AC1300 / N900 Gigabit Dual Band Wireless Router - WZR-1 D1800H is eight years old so I decided to do a upgrade. Purchased a Netgear Nighthawk X6 R8000. Everything seems to work fine except it has set my network 5110cn printer to offline. I Have gone thru everything I can think of but find nothing that fixes it. It is showing in the printers and scanners but shows as offline. Gonna be something simple that I have forgot but I 0nly do router changes every 5 years or so which keeps my abilities at a minimum. Any suggestions on what to look at? Windows 10 ver 1909

:)

 

Win 10 Network Printer Connection Problem

I have tried, when using the wifi from a Win 7 computer to connect to the printer connected to it. Others can connect.

I did do the three steps outlined:

• Open File Explorer. Pick the "Network" icon from the left pane (navigation pane) of the file explorer UI.
• If sharing is turned off you will see a pale yellow line towards the top of the window that states "Network Discovery is turned off. Network computers and devices are not visible. Click to change...".
• Click this bar and select "Turn on network discovery and file sharing"

None of the suggestion worked.

I did notice that the PC I'm connecting to is 'Private' while I am listed as 'Public'.

• Can this be causing the problem?
• Are there other suggestions?

I need to be connected to use the other printer so work flow can not be disrupted and someone else needs to print the file for me.

I will be with this group again on Monday.

Thank you.

 

Network Printer NOT RECOGNIZED!

Hi Laura,

Thanks for posting your query on Microsoft Community.

To assist you better, please provide few details.

• 
  Is your printer is connected to wired or wireless network?
  
• 
  Are you able to view your printer on your network location?
  

I would suggest you to try running Printer troubleshooter and check if it helps.

Follow the below steps:

• 
  Type troubleshooting in the
  Search area on the taskbar.
  
• 
  Click on View all on the left panel of the Troubleshooting Windows.
  
• 
  Select Printer.
  
• 
  Follow the on screen instruction.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Did our Epson printer get hacked?

Another question, is this on a home network or a work network? The steps @eidairaman1 listed are always a good first step. If this is on a work network you manage, I'd be much more concerned than the home one. It is possible someone is screwing with you, but malware could also be the culprit.