Windows 10: Network printer problem - only on Win 10

Discus and support Network printer problem - only on Win 10 in Windows 10 Network and Sharing to solve the problem; I have a wireless HP Deskjet 3050 J610 series printer. Router is TP Archer C50. Router has 2x2.4Ghz (SSIDs K1 and K2 (Guest)) and 1x5Ghz radios (SSID... Discussion in 'Windows 10 Network and Sharing' started by agent99, Dec 30, 2019.

  1. agent99 Win User

    Network printer problem - only on Win 10


    I have a wireless HP Deskjet 3050 J610 series printer. Router is TP Archer C50. Router has 2x2.4Ghz (SSIDs K1 and K2 (Guest)) and 1x5Ghz radios (SSID K5)

    At first I thought this was a Win10 issue. But it seems that printer will only work when I am connected to K1 or K5. But not to K2. On either 7 or 10.

    At times, I get a message saying printer is off-line. Then after quite a big pause, printing starts. Seems like it has to go find the printer!

    I don't recall having this problem with Win7, but maybe it never used K2?

    Tempted to go back to USB, but then I lose one slot.

    :)
     
    agent99, Dec 30, 2019
    #1
  2. DaleNoel Win User

    Win 10 Network Printer Connection Problem

    I have tried, when using the wifi from a Win 7 computer to connect to the printer connected to it. Others can connect.

    I did do the three steps outlined:

    • Open File Explorer. Pick the "Network" icon from the left pane (navigation pane) of the file explorer UI.
    • If sharing is turned off you will see a pale yellow line towards the top of the window that states "Network Discovery is turned off. Network computers and devices are not visible. Click to change...".
    • Click this bar and select "Turn on network discovery and file sharing"

    None of the suggestion worked.

    I did notice that the PC I'm connecting to is 'Private' while I am listed as 'Public'.

    • Can this be causing the problem?
    • Are there other suggestions?

    I need to be connected to use the other printer so work flow can not be disrupted and someone else needs to print the file for me.

    I will be with this group again on Monday.

    Thank you.
     
    DaleNoel, Dec 30, 2019
    #2
  3. Windows 10 new upgrade; HP network printer will not print

    Windows 10 new upgrade; HP network printer shows as properly installed on printer list but will not print. Printer dialogue box shows "printing" but no output. I have removed and reinstalled this printer to this PC. Same printer worked before with
    Win 8.1 and still does with my wife's Win 7 PC. So not printer. Win 10 printer troubleshooter did not find any problems. Any suggestions to correct?
     
    JamesLandes, Dec 30, 2019
    #3
  4. Network printer problem - only on Win 10

    Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

    Hi John,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

    Do let us know the following:

    • What is the make and model of your device?
    • How is the printer connected to the computer, locally or through network?
    • Have you tried any troubleshooting steps to resolve this issue?

    I suggest you to try the below and check if it helps.

    Step 1: I suggest you to update the drivers for printer and check.


    • Right click on the Start button from the desktop and select
      Device Manager.

    • Locate and expand Print queue.

    • Right-click on the printer driver
      that is listed and click Update driver software.

    Step 2: I suggest you to run the printer troubleshooter from
    Fix printer problems
    and then check if this fixes the issue.

    Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Dec 30, 2019
    #4
Thema:

Network printer problem - only on Win 10

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