Windows 10: Networked printer shows online, but refuses to print

We have a Brother HL-5340D printer that has been connected wired to my husband's computer. Before a Microsoft update, I was able to print via the network. After that, the printer always showed as offline. I uninstalled and reinstalled the printer, and my husband spent some time on my computer and was able to get the printer to show as online. But when I try to print, it takes the command and then, some time later, I get a message that it's unable to print. Then the printer icon shows Error, x documents waiting.We've tried everything we've seen on this site, but the only way I'm able to print

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Networked Printer showing "Offline"

Hey guys,

I'm having a slight issue with one of my printers in that it's showing offline and I can't print to it.

It's a Datamax label printer which is connected to my network via a Netgear print server, this has then be added to one of my servers for sharing etc.

So far I've tried the below.

- Classic on/off.
- Removing from server and re-adding.
- Ensuring that under port configuration SNMP Status is disabled.
- Assigning to different IP.
- Restarting Print Spooler.

I can ping it fine and the printer itself is letting me do manual test prints using its interface, but no matter what I cannot get it to stop showing up as offline and allowing me to print to it over the network. I should add that it's worked fine for the past year.

Any suggestions?

 

Error - Printing on Network printer

What type of printers are they? Show a screenie of the http web page it offers. Use something like softperfect's netscan, go options, additional, check "check for open TCP ports and add 21,80,443,9100. Make sure the same result appears for all 4 printers. Post a screenie.

PS. I dont think this is a drivers issue. It's a fault network setup (on the printer) or a firewall/switch acting in between you and the printer. The printer obviously isnt dead if it can run and print diagnostics pages from the control panel.

 

Error - Printing on Network printer

We have 4 printers on our Windows print server. The server was migrated from win2k3 to 2k8 on friday. 3/4 printers are working great, the other is having issues. When trying to print a test page to it, it gets a job status of Error - Printing.

When sending a small word document to it, it sends it to the printer, the queue is empty but nothing prints. If I goto the printer itself, it doesnt show any errors and I can print things such as information sheets and diagnostic files just fine.

All four printers are the same model, all 4 have a static IP. I can ping the printer successfully. I've tried printing from both an XP machine and the print server itself. I tried removing and adding the printer on the print server. And lastly, uunplugged the printer for 30 seconds, plugged it back in.

Any ideas?