Windows 10: New bought mouse not working properly

Discus and support New bought mouse not working properly in Windows 10 Drivers and Hardware to solve the problem; Hello, yesterday i bought a new mouse for my laptop Lenovo / IBM Lenovo V Laptop Series V110 Laptop PC series from a local store Trust GXT 783. After... Discussion in 'Windows 10 Drivers and Hardware' started by Nils Bukschat, May 23, 2020 at 12:37 PM.

  1. New bought mouse not working properly


    Hello,


    yesterday i bought a new mouse for my laptop Lenovo / IBM Lenovo V Laptop Series V110 Laptop PC series from a local store Trust GXT 783. After plugging it into the USB Port it began to install. The pointer of the mouse wont move even though i can use every other funtion of the mouse. I already tried reinstalling it, updating drivers and updating windwos. I even downloaded a software called Driver One Support, hoping it would fix the problem by updating some important drivers, but it still doesn't work sadly.


    Thanks for your help.

    :)
     
    Nils Bukschat, May 23, 2020 at 12:37 PM
    #1

  2. Wireless Mouse doesn't work properly

    The different mouse that I tested on this works perfectly, but unfortunately, the mouse I used originally that I tested on the other computer, didn't work properly, just the buttons.

    So, I bet that I'll either use the new mouse, which gets uncomfortable, because it's meant to be hidden in the computer via USB... Or, I buy a different mouse. Or, find the solution to the original problem..
     
    Hunter Meredith, May 23, 2020 at 12:37 PM
    #2
  3. Wireless Mouse doesn't work properly

    Here are the first steps you need to take:

    • Test the mouse on a different PC.
    • Test a different mouse on your PC.
     
    Frederik Long, May 23, 2020 at 12:37 PM
    #3
  4. New bought mouse not working properly

    keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
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New bought mouse not working properly

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