Windows 10: New build - external DVD unable to browse content or autoplay

Any help appreciated before calling manufacturers. I just upgrade computer with Asus ROG STRIX 570-e gaming board and AMD 3700XT processor. I used my external DVD drive to do a fresh install of Windows 10. Once it finished and rebooted I could no longer use the drive to install motherboard software or browse any disc without it going directly into the 'Burn a disc' pop-up which asks how do I want to use this disc. The autoplay setting is turned on in settings. If I right click the drive letter and hit autoplay it says the drive letter is invalid. So, I have confirmed the drive works using another machine. I have plugged it into a different port, uninstalled and re-installed, as well as change drive letter and still have same results. I have updated bios on motherboard as well. Still having the same issue. Thoughts?


Steve

:)

 

Program doesn't exist for Autoplay

Hi,

Welcome to Microsoft Community.

I suggest you to set the Autoplay settings and check if it helps.

Follow the steps below.

• Press Windows key +X, select Control Panel.
• Go to Control Panel and locate AutoPlay.
• In AutoPlay settings make sure that you check Use AutoPlay for all media and devices.
• Next click the Reset all defaults button. Your Autoplay settings should be reset to default.

• Insert USB or DVD to see if Autoplay is working.

You can also try downloading Windows Media Player 10

https://www.microsoft.com/en-in/download/details.aspx?id=20426

Hope this helps.

Regards,

Guru Kiran

 

Mixed Content Options in AutoPlay for Windows 7

Here's my problem.... When I insert a data CD or DVD with mixed content (ie: videos, text files, pictures) -- I don't get the "View Files with Windows Explorer" option with Windows 7 Autoplay - that I did with Vista. Even if I select the "Change Autoplay
Options" and manually try to change the Mixed Content options..... View Files isnt listed as one.



So I have to close that window, and view the files by going into My Computer and selecting my CD/DVD drive.



Is this a common problem???

 

External HardDrive Problem (please help )

Try this:

1) Insert your flash/external drive into the USB port.

2) When you see the AutoPlay dialog box, click Cancel.

3) Open My Computer, right-click your flash drive icon, and select Properties.

4)In the Properties dialog box, select the AutoPlay tab.

5) Perform the following steps for each item in the Content Type drop-down list:
> Select an item in the Content Type drop-down list.
> Choose Select An Action To Perform in the Actions panel.
> Select the Open Folder To View Files In Windows Explorer action.
> Click the Apply button.
> Click OK to close the Properties dialog box.

Now use the Safely Remove Hardware feature to remove your flash drive — wait a moment and plug it back in. You’ll see the AutoPlay progress appear momentarily, and then you should see Windows Explorer open to show the contents of the flash drive.