Windows 10: New build - external DVD unable to browse content or autoplay

Discus and support New build - external DVD unable to browse content or autoplay in Windows 10 Drivers and Hardware to solve the problem; Any help appreciated before calling manufacturers. I just upgrade computer with Asus ROG STRIX 570-e gaming board and AMD 3700XT processor. I used my... Discussion in 'Windows 10 Drivers and Hardware' started by DestinTider, Sep 25, 2020.

  1. New build - external DVD unable to browse content or autoplay


    Any help appreciated before calling manufacturers. I just upgrade computer with Asus ROG STRIX 570-e gaming board and AMD 3700XT processor. I used my external DVD drive to do a fresh install of Windows 10. Once it finished and rebooted I could no longer use the drive to install motherboard software or browse any disc without it going directly into the 'Burn a disc' pop-up which asks how do I want to use this disc. The autoplay setting is turned on in settings. If I right click the drive letter and hit autoplay it says the drive letter is invalid. So, I have confirmed the drive works using another machine. I have plugged it into a different port, uninstalled and re-installed, as well as change drive letter and still have same results. I have updated bios on motherboard as well. Still having the same issue. Thoughts?


    Steve

    :)
     
    DestinTider, Sep 25, 2020
    #1

  2. Program doesn't exist for Autoplay

    Hi,

    Welcome to Microsoft Community.

    I suggest you to set the Autoplay settings and check if it helps.

    Follow the steps below.

    • Press Windows key +X, select Control Panel.
    • Go to Control Panel and locate AutoPlay.
    • In AutoPlay settings make sure that you check Use AutoPlay for all media and devices.
    • Next click the Reset all defaults button. Your Autoplay settings should be reset to default.

    New build - external DVD unable to browse content or autoplay autoplay-problems-windows-10.png

    • Insert USB or DVD to see if Autoplay is working.

    You can also try downloading Windows Media Player 10

    https://www.microsoft.com/en-in/download/details.aspx?id=20426

    Hope this helps.

    Regards,

    Guru Kiran
     
    Guru Kiran G, Sep 25, 2020
    #2
  3. W00DY69 Win User
    Mixed Content Options in AutoPlay for Windows 7

    Here's my problem.... When I insert a data CD or DVD with mixed content (ie: videos, text files, pictures) -- I don't get the "View Files with Windows Explorer" option with Windows 7 Autoplay - that I did with Vista. Even if I select the "Change Autoplay
    Options" and manually try to change the Mixed Content options..... View Files isnt listed as one.



    So I have to close that window, and view the files by going into My Computer and selecting my CD/DVD drive.



    Is this a common problem???
     
    W00DY69, Sep 25, 2020
    #3
  4. New build - external DVD unable to browse content or autoplay

    External HardDrive Problem (please help New build - external DVD unable to browse content or autoplay :( )

    Try this:

    1) Insert your flash/external drive into the USB port.

    2) When you see the AutoPlay dialog box, click Cancel.

    3) Open My Computer, right-click your flash drive icon, and select Properties.

    4)In the Properties dialog box, select the AutoPlay tab.

    5) Perform the following steps for each item in the Content Type drop-down list:
    > Select an item in the Content Type drop-down list.
    > Choose Select An Action To Perform in the Actions panel.
    > Select the Open Folder To View Files In Windows Explorer action.
    > Click the Apply button.
    > Click OK to close the Properties dialog box.

    Now use the Safely Remove Hardware feature to remove your flash drive — wait a moment and plug it back in. You’ll see the AutoPlay progress appear momentarily, and then you should see Windows Explorer open to show the contents of the flash drive.
     
    thoughtdisorder, Sep 25, 2020
    #4
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New build - external DVD unable to browse content or autoplay

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