Windows 10: New Build - Multiple BSODs

Discus and support New Build - Multiple BSODs in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, A friend of mine recently built a PC (August 2019) from scratch. He has had problems with it since he built it. He asked for my assistance, so... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Hep, Nov 30, 2019.

  1. HEP
    Hep Win User

    New Build - Multiple BSODs


    Hello,

    A friend of mine recently built a PC (August 2019) from scratch. He has had problems with it since he built it. He asked for my assistance, so it is currently sitting here on my desk, half-together..

    Problems: Multiple BSODs - cant run for more than an hour without it crashing.

    Actions I have taken:
    I have updated the BIOS to the most recent version.

    Ensured that all drivers are up-to-date based on the Motherboard Manufacturer's website

    Switched out the video card with a known working video card - system still crashes

    Identified that memory he installed was not on the motherboard manufacturers QVL list, so we replaced the memory with memory that is on the QVL list

    Since the issues persisted even after swapping out ram and graphics card, we thought the Motherboard was at fault, so I RMA'd the motherboard, received the replacement motherboard last week, and still, the issues persist.

    I download the Windows debugging tool and tried to debug following the tutorial here, but I just don't have the knowledge to figure out what is going on, and would really appreciate the help of anyone willing to take a look.

    Computer specs are:
    Windows VS. 1903 OS Build 18362.356
    AMD Ryzen 5 3600
    ASROCK X570 Phantom Gaming 4 (replaced under RMA - Bios flashed to 2.03)
    16GB (Currently only one stick installed, so 8 GB) memory (Crucial Technology)
    EVGA RTX 2060 Super Graphics Card
    Kingston 480 GB SSD

    Attaching the Zip File here. Thank you in advance to anyone willing to help - please feel free to ask any questions you may have.

    :)
     

  2. New System build Suggestions

    just another build suggestion to consider- System Builder
     
    BarbaricSoul, Nov 30, 2019
    #2
  3. Dregoran Win User
    Multiple BSOD on new Ryzen build

    So I've spent the last 3 days trying to troubleshoot my new Ryzen 1700x build. Getting BSODs about every hour, sometimes multiples in the hour. PC specs that are worth mentioning.

    Ryzen 1700x (no OC just trying to get stock to work to start)

    MSI x370 Pro Carbon

    Sapphire nitro R9 390

    PNY Anarchy 2400 cas15 DDR4 2x8

    Crucial MX300 750g SSD

    Windows 10 home

    I'm getting almost entirely memory management BSODs but also have seen irql not less or equal, Faulty hardware corrupted page, critical structure corruption and unexpected store exception. All basically point at ntoskrnl.exe

    I'll include a link at the bottom to my onedrive at the bottom with minidump files in hopes someone more capable than myself can read them. Who Crashed is giving very basic info so that has been no help.

    It's been suggested in other forums that it may be driver related. I've tried multiple fresh WIndows 10 installs, made sure drivers are up to date through MSI live update 6, manually downloading and installing, as well as only through the device manager
    and windows. All come back with more or less the same BSODs. It doesn't matter if I'm gaming or just browsing, and there is nothing that really triggers it, as sometimes it takes 2 hours and sometimes it happens a minute after start up.

    Other suggestions point to ram, ssd or GPU. I've tested ram with both memtest86 with up to 5 passes, as well as with windows memory diagnostic both normal and with the extended option. I've also tried them one at a time, and in different ram slots to rule
    out a faulty slot. I've tested my GPU with Heaven Benchmark and had no issues, no overheating or hiccuping of any kind. My PC did BSOD during this, but I feel it would have done it had I not been benchmarking either as bluescreen reader didn't report anything
    GPU related from the crash. I tested the SSD with both check disk and seatools and everything passed. FInally for my own piece of mind I tested my new Ryzen 1700x on prime95 blend test for about 9 hours with no failures, results showing everything passed all
    night. Also BIOS is up to date and I've even tried the current beta BIOS with no luck.

    As stated above here is my onedrive link (first time uploading something like this so please let me know if there are any issues and I'll fix it asap). Minidump

    Any info would be greatly appreciated. Since I'm currently at the end of my troubleshooting ability and knowledge leaning towards returning the Mobo and going with an Asus or something and hoping to not run into the same issues as they have more recently
    updated bios for their AM4 boards. If anyone has a suggestion or possible solution to this issue I'm more than happy to try it. I'm not insanely tech savvy but I'm very capable at following most instructions.

    ***Post moved by the moderator to the appropriate forum category.***
     
    Dregoran, Nov 30, 2019
    #3
  4. New Build - Multiple BSODs

    Multiple BSOD on new Ryzen build

    I also got a bunch of BSODs on my new Ryzen build:

    *most frequent* MEMORY_MANAGEMENT

    *second most frequent* IRQL_NOT_LESS_OR_EQUAL

    PAGE_FAULT_IN_NONPAGED_AREA

    ATTEMPTED_WRITE_TO_READONLY_MEMORY

    DPC_WATCHDOG_VIOLATION

    I tried everything I could to troubleshoot. Turns out the culprits are not only Onedrive, but also Dropbox. Enabling either one will send my PC straight to BSOD at Windows startup. Do you think the windows update you mentioned also
    fixes dropbox?
     
    Ichigomiruku, Nov 30, 2019
    #4
Thema:

New Build - Multiple BSODs

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