Windows 10: New build unstable after lots of troubleshooting

Discus and support New build unstable after lots of troubleshooting in Windows 10 Support to solve the problem; I have run out of ideas--my Ryzen 9 build (mobo is MSIMEG x570 Ace) is sort of working, but has keyboard delay (I can type 8 - 10 characters before... Discussion in 'Windows 10 Support' started by voltan, Jan 12, 2020.

  1. voltan Win User

    New build unstable after lots of troubleshooting


    I have run out of ideas--my Ryzen 9 build (mobo is MSIMEG x570 Ace) is sort of working, but has keyboard delay (I can type 8 - 10 characters before they appear on the screen) is sometimes in seconds. Mouse clicks on anything sometimes delay for 2-3 seconds. The delays are inconsistent and seem to increase as a function of how long the computer has been running since its last boot. At the same time, simple game play is often impossible, because the screen will freeze for a second or two, leaving a jeking effect. Mouse and key delays go along with the unstable screen.

    I have tried 2 different keyboards, 3 different GPUs, and 3 mice. All behave the same way. I have looked for help via the web and tried everything I could find. Nothing worked. I have gone over the Windows settings for keyboard; updated the video card driver; flashed the mobo to the latest BIOS. I have scanned for viruses with Windows Defender, Bitdefender, Malwarebytes, SuperAntiSpyware, and Panda's web based scanner. My full system description is up to date in the personal info location here.

    I installed Windows with MS's help, since I was moving a license. They had to change the Win 10 pro to Win 10 home, since my initial version (Win 7) was a home version. After some time, they got it going and I have not attempted to reinstall it. The version is 1909. My older computers are using 1809. This was a clean install; nothing (programs) was moved from an older computer, it was all installed from the sources. Any of my old computers will outperform the new one. I fear I have spent a lot of money to build a high performance machine, only to have build something that barely works. [I have built 7-8 computers and had relatively few problems with them.]

    I tried doing a bulk update of drivers, using a program that is supposed to find and update them. The result was so unstable that I had to reinstall an image of the OS made before the changes. Most of the drivers in question are for things that are only occasionally used. The delays are always present. I called MSI and their tech guy said that if Windows loaded, it was not their motherboard causing a problem. It is easy to blame the other guy. No help from MSI.

    Temperatures are 34 to 36C. The SSD (SAMSUNG 970 EVO M.2 2280 1TB) is partitioned about 40% for the OS + programs and 60% for data.

    I have no idea if the problem is with Windows or hardware. Any suggestions?

    :)
     
    voltan, Jan 12, 2020
    #1

  2. Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Jan 12, 2020
    #2
  3. New System build Suggestions

    just another build suggestion to consider- System Builder
     
    BarbaricSoul, Jan 12, 2020
    #3
  4. New build unstable after lots of troubleshooting

    New FF - passwords


    Hi:

    If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

    Troubleshoot Firefox issues using Safe Mode | Firefox Help


    • Please report back and let us know the outcome, as it will dictate the next steps.
    • Also: please tell us what AV/AM/firewall programs are you running on this system?

    Thanks,
    MM
     
    MoxieMomma, Jan 12, 2020
    #4
Thema:

New build unstable after lots of troubleshooting

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