Windows 10: New computer already has an account

Discus and support New computer already has an account in Windows Hello & Lockscreen to solve the problem; I recently bought a new laptop from Target, and when I started to set it up, I realized there is already an account on the laptop which I was asked to... Discussion in 'Windows Hello & Lockscreen' started by Jim Mulvey9, Nov 5, 2018.

  1. New computer already has an account


    I recently bought a new laptop from Target, and when I started to set it up, I realized there is already an account on the laptop which I was asked to log into. I obviously do not have the password to this pre-existing account so I am stuck on the log in screen with no way to log in or create a new account. Can anyone help me with this?

    :)
     
    Jim Mulvey9, Nov 5, 2018
    #1
  2. Vesao Win User

    Remove account


    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      Code:
      net user test /del
     
    Vesao, Nov 6, 2018
    #2
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Nov 6, 2018
    #3
  4. Zakin Win User

    New computer already has an account

    Strange Windows 10 User Account issue.

    Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

    I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

    It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

    EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown New computer already has an account :(
     
    Zakin, Nov 6, 2018
    #4
Thema:

New computer already has an account

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