Windows 10: New computer build. 2nd hard drive not recognized by win 10

Discus and support New computer build. 2nd hard drive not recognized by win 10 in User Accounts and Family Safety to solve the problem; My motherboard bios recognizes the second drive and device manager shows the drive. File manager does not. Disk Management does not show the drive. The... Discussion in 'User Accounts and Family Safety' started by mjt(2), Jul 27, 2019.

  1. MJT(2)
    mjt(2) Win User

    New computer build. 2nd hard drive not recognized by win 10


    My motherboard bios recognizes the second drive and device manager shows the drive. File manager does not. Disk Management does not show the drive. The drive is a Western Digital drive. Their Lifeguard program says the drive is working properly. It is a new drive. Presumably it needs formatting. But since Disk Management does not see the drive I cannot perform a format.

    :)
     
    mjt(2), Jul 27, 2019
    #1
  2. GAMES(2)
    Games(2) Win User

    My computer recognizes the 2nd Hard Drive, but then when I go to Devices it is not there. Please advise.

    My computer recognizes the 2nd Hard Drive, but then when I go to Devices it is not there. Please advise.
     
    Games(2), Jul 27, 2019
    #2
  3. VANESSA SOHTUN
    Vanessa Sohtun Win User
    Hard drive not recognized Windows 10

    Hi Curtis,

    Thank you for posting in Community.

    We understand your concern and we will provide the assistance you required to resolve the issue.

    Before we proceed, I would like you to provide the information stated below:

    1. Is the portable hard drive connected to your PC via USB cable?

    2. Did you get any error message that the drive was not recognize by your PC?

    For now, I would suggest that you check if the USB cable that connects the hard drive and the PC is not damaged. If not, then I would suggest that you connect your hard drive to another PC and check if the device is recognized in that particular computer.

    If the device gets recognized, then I would suggest that you connect the external hard drive, open File Explorer and check if the drive has an assigned letter. If not, open Disk Management while the drive is connected to the system and follow the steps below.

    1. Right click on the Start Menu and select Disk Management

    2. Right click on the external drive>Select New Simple Volume and
    assign letter to the drive.

    Hope this helps
     
    Vanessa Sohtun, Jul 27, 2019
    #3
  4. LWEBAY
    lwebay Win User

    New computer build. 2nd hard drive not recognized by win 10

    Windows 10 doesn't recognize my 2nd hard drive

    Well, I didn't have to "officially name it", but the following link hielped me.

    http://www.thewindowsclub.com/windows-10-does-not-recognize-second-hard-drive

    In device manager, I found my second hard drive and did "scan for hardware changes" and in properties, I did Populate. I don't know which, of any of those things worked, but the drive was finally recognized and the C partition was automatically changed to
    E.

    Anyway, it's useful to look and see if the new drive appears in the Device Manager > Disk Drives list before looking in Disk Management.
     
    lwebay, Jul 27, 2019
    #4
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New computer build. 2nd hard drive not recognized by win 10

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