Windows 10: New computer w windows 10 froze after 30 minutes

You should make a COMPLETE image backup, and do NOT use windows backup to do so.....use a 3rd party backup program. Windows backup can also fail on you. But....its your choice....

 

Congratulations !
I managed to play with W10 for a week *Smile
Now suppose to setup again and confirmed reservations *Smile

 

More than likely it was when he installed his anti-virus program. Those can mess up windows 10 pretty good sometimes. Have to be careful just how you install 3rd party anti-virus programs, seems windows 10 can be real picky on this.
Which is just another bug in our Windows 10. *Smile

 

When my laptop freezes i power off , wait a minute and as soon as i press the power button again i hit the (F2) key until boot screen comes up .

I then open the DVD drive, stick a Win 10 ISO or Win 10 repair disk in it and change the boot sequence to boot from the disk first.

I then hit ( F10) to get out of it and a few seconds later you see the message (press any key to boot from the disk drive) option which will take you to troubleshooting or the option to re install .

I am getting sick of needing to do that though , a fix is needed asap.

 

If it is very new, I'd pack it back in the box and bring it straight back to them and get a refund or a different machine.

Does it keep locking up even after rebooting? If it locks up constantly, bring it back to where you bought it and get satisfaction.

 

I have done that myself , i demanded a NIB replacement , get it home and it's even worse than the first one , some people just can't win .

PS: Some people =

 

I have Eset installed, Win10x64 Pro. Computer runs just dandy. While it is possible, I wouldn't say it is likely.

If I can, I would recommend making sure you (OP) have updated Win10 drivers on your computer, and only programs installed that you need/want installed. And when going through the system to clean out unwanted programs, be extra careful.

 

Then you bring THAT one back. I bought an HP printer from the old CompUSA way back in the early 2000's - First one was cheaply made, broke within a week. Second one broke instantly. Finally they had to give me the model up from that, I actually had bought a warranty for it. But even without, they have to satisfy you.

 

Well then I guess we will agree to disagree cause I know some ant-virus programs CAN affect windows 10. His new computer was running great, till he installed Eset, then after that is when the computer had problems. Nortons is another one that can mess up Windows 10, I know this for a fact, as I run Nortons. Also the Windows tech's at Microsoft wouldn't even help me with a small problem I had with updates, unless I agreed to uninstall Norton 1st. Their are other examples of programs that can give Windows 10 problems also. All anti-virus types. They CAN run fine under Windows 10, but its how they are installed that seems to give windows 10 problems. Avast, is another one. I do have Windows 10 and Nortons running together now, but I had to completely remove Norton, then remove all registry entries, then run Windows defender for about 2 hours, let it update itself, then turn it off, re-install Nortons......pain in the butt yes, but no more problems with Windows 10 since.

 

It's new! Take it back to the store.

 

Eset has never bricked any of the at least 400+ pcs I have installed it on. Not one of them had any trouble whatsoever. It usually instantly finds a virus culprit instantly.

But I think everyone concurs, bring it the hell back. If you bought a warranty of any type, they have to give you a better machine if all of those models are bad: And it is a possibility that all of them are bad