Windows 10: New Custom Build - BSOD within Games

Discus and support New Custom Build - BSOD within Games in Windows 10 BSOD Crashes and Debugging to solve the problem; Please change the system language to english, generate another zip and upload it please. There hasn't been a bluescreen logged since last month and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Neunzehn, Jan 30, 2016.

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  1. AXE0
    axe0 New Member

    New Custom Build - BSOD within Games


    Please change the system language to english, generate another zip and upload it please.
    There hasn't been a bluescreen logged since last month and I'd like to know what happened.
     
    axe0, Feb 1, 2016
    #16
  2. NEUNZEHN
    Neunzehn Win User

    I have changed the system language to English as requested.
    Please review my first posting to fully understand that there is an one and only time where my windows generated a bluecreeen including DUMPs.
    As you may see from the new logs my PC had multiple crashes today.
    It currently takes around 30 minutes for my PC to crash as soon as I start gaming.
    Windows is freezing, disorted sounds are given, no bluescreen is displayed, no dumps are generated - expect the one time, like I mentioned in the first posting.

    Thanks a lot for your patience.
     
    Neunzehn, Feb 1, 2016
    #17
  3. AXE0
    axe0 New Member
    I understand the problem of missing dumps, but as explained I need english to read the files.

    Giving your description I do not think this last one is a bluescreen crash but a freeze crash.

    Please boot into your BIOS and search for the 3.3v, 5v and 12v values, what are they?

    Does the crashes only occur when gaming?
     
    axe0, Feb 1, 2016
    #18
  4. NEUNZEHN
    Neunzehn Win User

    New Custom Build - BSOD within Games

    The crashes occur only while gaming.
    No crashes when using Furmark or Memtest.

    +3.3V = 3.296 V
    +5V = 5.040 V
    +12V = 12.096 V

    Edit: I also checked with HWmonitor if there is a cooling issue while gaming - but the HW is not overheating...
     
    Neunzehn, Feb 1, 2016
    #19
  5. AXE0
    axe0 New Member
    New Custom Build - BSOD within Games [​IMG]
    Diagnostics Test
    New Custom Build - BSOD within Games [​IMG]
    Clean boot
    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything
    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok
    • Reboot if asked
    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
    If the problem still persist then we'll diagnose it from there *Smile
     
    axe0, Feb 1, 2016
    #20
  6. NEUNZEHN
    Neunzehn Win User
    I was testing the clean boot method for a while now. I did NOT had the freeze situation so far, but the game crashed two times returning to desktop - not sure if there is a relation?
     
    Neunzehn, Feb 2, 2016
    #21
  7. AXE0
    axe0 New Member
    A crashed game isn't exactly related to a system crash, because it doesn't create a dump file we analyse, it does create a dump in
    Code: %userprofile%\AppData\Local\CrashDumps[/quote] but I don't analyse app dumps as the data is different from a system dump.
     
    axe0, Feb 2, 2016
    #22
  8. NEUNZEHN
    Neunzehn Win User

    New Custom Build - BSOD within Games

    Thanks, I checked that DIR and found the below files:

    filename - date - time
    ACS.exe.4716.dmp 2/3/2016 10:42:16 AM
    Uplay.exe.6972.dmp 2/2/2016 7:38:58 PM
    dllhost.exe.6372.dmp 2/1/2016 10:04:49 PM
    SearchUI.exe.7284.dmp 1/25/2016 10:17:41 PM
    ACS.exe.8128.dmp 1/15/2016 11:51:29 PM
    ACS.exe.5904.dmp 1/15/2016 11:49:23 PM
    ACS.exe.2616.dmp 1/15/2016 11:47:52 PM
    ACS.exe.9848.dmp 1/15/2016 11:46:02 PM
    ACS.exe.6928.dmp 1/8/2016 10:51:05 PM

    will monitor this and let you know once I get a clue...
     
    Neunzehn, Feb 2, 2016
    #23
  9. NEUNZEHN
    Neunzehn Win User
    Just had another freeze *Sad did not reactivate any service or startup entry so far.
     
    Neunzehn, Feb 2, 2016
    #24
  10. AXE0
    axe0 New Member
    You're aware of that I can't analyse freezes? Because they don't leave logs behind, logs can't be written because the system can't do anything.
     
    axe0, Feb 2, 2016
    #25
  11. NEUNZEHN
    Neunzehn Win User
    Alright. What would you do if you were in my situation?
     
    Neunzehn, Feb 2, 2016
    #26
  12. AXE0
    axe0 New Member
    I would start with driver updating from all components and BIOS updating, then start with hardware tests to ensure the hardware is fine.
    After that I would ensure everything is proper connected and seated and that everything in the BIOS is proper configured to start with.
    Not to forget check if all cables are proper and not damaged in any way.
     
    axe0, Feb 3, 2016
    #27
  13. NEUNZEHN
    Neunzehn Win User

    New Custom Build - BSOD within Games

    But all these steps I performed already before creating the thread in this forum *Sad
    I even replaced GPU to check if thats the issue, but its not.
     
    Neunzehn, Feb 3, 2016
    #28
  14. AXE0
    axe0 New Member
    You asked what I would do, that is where I would start with, ruling out everything related to the hardware.
    As with the hardware, there are many possibilities with the software that can cause a freeze.

    My suggestion is to create a new thread at Performance Maintenance - Windows 10 Forums for more and better help.
     
    axe0, Feb 3, 2016
    #29
  15. NEUNZEHN
    Neunzehn Win User
    Neunzehn, Feb 21, 2016
    #30
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