Windows 10: New Device Setup Issues

Discus and support New Device Setup Issues in Windows Hello & Lockscreen to solve the problem; I recently purchased a new computer when I encountered a problem. I have an office 365 account for school, and I am signed into my current computer... Discussion in 'Windows Hello & Lockscreen' started by Mac DePriest, Dec 6, 2019.

  1. New Device Setup Issues

    I recently purchased a new computer when I encountered a problem.

    I have an office 365 account for school, and I am signed into my current computer with this account.

    However, when I tried to sign into this account on my new device for the initial setup, I was told that this account does not exist. I am quite confused, does my account not exist? Is there some limitation for a school account? or perhaps some other issue?

    Any and all help is appreciated,


    If it is of relevance, my version of office is office 365 A1 for students.

    Mac DePriest, Dec 6, 2019
  2. Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
    Johan45, Dec 6, 2019
  3. Issues with accessing playback devices after upgrading to Windows 10

    Hi Vohn,

    As you are facing issues with accessing the playback device option on your device, do not worry we will help you with this issue.

    This issue might have occurred due to corrupted/ outdated audio drivers, try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run
    Hardware and Devices troubleshooter
    as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on view all option on the upper left corner of
      Troubleshooting window.
    • Select the Hardware and Device
      options from the list.
    • Click Next to run the
      Hardware and Device

    Step 2: I suggest you to refer to the below Microsoft help article try the troubleshooting steps suggested and check if it helps.

    Fix sound problems

    Hope it helps. Get back to us with an updated status of this issue for further assistance.

    Thank you.
    Deepika Gowda, Dec 6, 2019
  4. New Device Setup Issues

    Edge Search Does Not Permit Change of Region

    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
    hurricane51, Dec 6, 2019

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